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- Tasks: Support older people to live independently and manage housing services.
- Company: MTVH, a leader in inclusive housing solutions for the over-50s.
- Benefits: Competitive salary, supportive environment, and opportunities for personal growth.
- Other info: Join a vibrant team dedicated to enhancing community living.
- Why this job: Make a real difference in the lives of older residents every day.
- Qualifications: Experience with older residents and knowledge of housing legislation required.
The predicted salary is between 32433 - 34139 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Housing with Support Manager
Lambeth, SW12 0AF
Salary: £32,433 - £34,139 (Dependent upon experience)
Full Time, Fixed Term (12 Months)
Are you passionate about supporting older people to live independently in a safe and welcoming community? Join us at MTVH as a Housing with Support Manager and make a real difference every day.
About this role
Our sheltered housing service provides on-site housing management and support for customers aged 55 and over, helping them maintain independence, choice, and control over their lives. We create a vibrant and secure environment where residents can enjoy an active social life if they choose.
As a Housing with Support Manager, you'll deliver a high-quality housing management service across our schemes, ensuring properties are well-maintained, safe, and compliant. You'll be the first point of contact for residents, offering advice, support, and practical solutions to help them thrive.
What You'll Do
- Manage referrals, arrange property viewings, and assess suitability in line with our allocations policy.
- Carry out home visits after move-in and regular tenancy audits to ensure residents are settled and supported.
- Provide advice on rent management, welfare benefits, budgeting, and financial inclusion.
- Support residents to report repairs, address anti-social behaviour, and maintain safe homes.
- Promote independence by signposting to community resources and specialist services.
- Coordinate minor works through our handy person service and liaise with Asset Management for planned works.
- Arrange property adaptations to meet individual needs and maintain suitability.
What We're Looking For
Essential:
- Knowledge of legislation relevant to older residents and sheltered housing.
- Understanding of welfare benefits and tenancy rights.
- Experience supporting vulnerable older people with housing and wellbeing needs.
- Excellent communication skills and ability to work independently and as part of a team.
- Strong IT skills (Microsoft Word, Excel, Outlook) and good numeracy/literacy.
- Awareness of safeguarding procedures and local support pathways.
Desirable:
- QCF Diploma or NVQ Level 3 in Health & Social Care or Housing.
Personal Attributes
- Flexible and adaptable to meet customer needs.
- Assertive yet empathetic when dealing with sensitive issues.
- Highly organised with the ability to prioritise and manage workload effectively.
Housing with Support Manager in London employer: Metropolitan Housing Trust
Contact Detail:
Metropolitan Housing Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing with Support Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and support sector. Attend local events or online webinars where you can meet people who might know about job openings. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching MTVH and understanding their values. Think about how your experience aligns with their mission of supporting older people. We want to see your passion shine through when you talk about making a difference!
✨Tip Number 3
Showcase your skills! Bring examples of how you've supported vulnerable older people in the past. Whether it’s through managing housing issues or providing practical solutions, we love to hear real-life stories that demonstrate your impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and what we’re looking for, so you can tailor your approach perfectly.
We think you need these skills to ace Housing with Support Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing with Support Manager role. Highlight your experience with older residents and any relevant legislation knowledge. We want to see how you can make a difference!
Showcase Your Skills: Don’t forget to mention your communication skills and IT proficiency. We’re looking for someone who can manage their workload effectively while being a friendly point of contact for our residents.
Be Genuine: Let your passion for supporting older people shine through in your application. Share personal experiences or motivations that drive you to work in this field. We love seeing authenticity!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Metropolitan Housing Trust
✨Know Your Stuff
Make sure you brush up on the legislation relevant to older residents and sheltered housing. Familiarise yourself with welfare benefits and tenancy rights, as these will likely come up in conversation. Showing that you understand the ins and outs of the sector will impress your interviewers.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've supported vulnerable older people. Whether it’s managing referrals or conducting home visits, having concrete stories ready will demonstrate your capability and passion for the role.
✨Communication is Key
Since excellent communication skills are essential for this position, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and how they relate to the job.
✨Be Ready to Discuss Adaptability
This role requires flexibility and adaptability to meet customer needs. Think of situations where you had to adjust your approach or priorities based on changing circumstances. Being able to share these experiences will show that you can handle the dynamic nature of the job.