Metropolitan Housing Trust in Beeston, Nottinghamshire, is seeking a Customer Accounts Advisor (Income Officer) to join the Home Ownership Team. The role focuses on managing arrears, negotiating payment arrangements, and supporting residents with welfare benefit queries.
Working hours are 37.5 per week, with a hybrid pattern. The role requires empathy, strong communication, and experience in collections within social housing settings.
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Customer Accounts Advisor (Home Ownership) - Hybrid in Beeston employer: Metropolitan Housing Trust
Metropolitan Thames Valley Housing is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its employees. With a strong focus on employee growth and development, we offer comprehensive training and career advancement opportunities, ensuring that our team members can thrive in their roles while making a meaningful impact in the lives of those we serve. Located across London and the East Midlands, our diverse portfolio of supported housing services allows you to be part of a mission-driven organisation that prioritises excellence, compliance, and customer satisfaction.
Contact Details:
Metropolitan Housing Trust Recruitment Team
