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- Tasks: Deliver outstanding customer service and create memorable experiences for guests.
- Company: Leading gaming company in Manchester with a vibrant atmosphere.
- Benefits: Comprehensive benefits, discounts, health services, and pension options.
- Why this job: Join a dynamic team and enhance guest experiences in the gaming industry.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible night shifts with opportunities for career growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading gaming company located in Manchester is seeking individuals to provide exceptional customer service in a dynamic environment.
Responsibilities include:
- Welcoming customers
- Addressing queries
- Promoting player rewards
- Handling communications
Candidates must be flexible with scheduling, as the role requires working nights, evenings, and weekends.
The company offers a comprehensive benefits package including discounts, health services, and pension options, making this a rewarding career choice.
Guest Experience Lead — Front Desk (Night Shifts) in Manchester employer: Metropolitan Gaming
Contact Detail:
Metropolitan Gaming Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Lead — Front Desk (Night Shifts) in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the gaming industry and the specific company culture. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can highlight your customer service skills and flexibility, especially for those night shifts!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. They might give you insider tips or even refer you directly, which can really boost your chances of landing that role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Guest Experience Lead — Front Desk (Night Shifts) in Manchester
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out in the crowd.
Tailor Your Application: Make sure to customise your application for the Guest Experience Lead role. Highlight your customer service skills and any relevant experience that shows you can handle the dynamic environment we thrive in. We love seeing how you connect your background to what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff – we want to know exactly why you’d be a great fit for our night shifts!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – we promise!
How to prepare for a job interview at Metropolitan Gaming
✨Know the Company Inside Out
Before your interview, do some digging into the gaming company’s values, mission, and recent news. This will not only help you understand their culture but also allow you to tailor your answers to show how you fit in with their goals.
✨Showcase Your Customer Service Skills
As a Guest Experience Lead, you'll need to demonstrate your knack for exceptional customer service. Prepare specific examples from your past experiences where you’ve gone above and beyond for customers, especially in high-pressure situations.
✨Flexibility is Key
Since the role requires night shifts and weekends, be ready to discuss your availability openly. Highlight your flexibility and willingness to adapt to the dynamic scheduling needs of the company, as this will show you’re committed to the role.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows your genuine interest and helps you assess if it’s the right fit for you.
