At a Glance
- Tasks: Partner with stakeholders to drive people initiatives and enhance employee experience.
- Company: Join Metropolitan Gaming, the heartbeat of high-end gaming in the UK and Egypt.
- Benefits: Enjoy 50% off food, extensive rewards, and a supportive work environment.
- Other info: Be part of a high-performance team with excellent career development opportunities.
- Why this job: Make a real impact in a dynamic, fast-paced environment while growing your HR career.
- Qualifications: CIPD Level 7 or equivalent experience in HR Business Partnering required.
The predicted salary is between 50000 - 65000 £ per year.
Who We Are
At Metropolitan Gaming, we don’t just offer jobs—we create experiences. Whether it's the electric buzz of our city casinos or the slick precision of our online platform, we’re the heartbeat of high-end gaming. From the iconic Empire Casino in Leicester Square to the luxury of Metropolitan Mayfair, our ten venues across the UK and Egypt are made for those who live life full throttle.
Benefits
We value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. We offer the opportunity to learn and grow within the company, regular training and development, and to be part of an exciting high-performance team. On top of our competitive salary, here are some of the benefits we offer:
- 50% off food and beverages in all UK venues
- Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
- Company Sick Pay
- Company Pension
- Life Assurance
- Refer a friend incentive
- Financial advice services
- Employee health and wellbeing services
- Virtual GP Services
- Season Ticket Loans
- Employee assistance program: A confidential helpline providing 24/7 advice and counselling
- Cycle to work scheme
What You'll Be Doing
Reporting to the Group HR Director, you will partner with Premium London Casino stakeholders to support the delivery of strategic and operational people initiatives, providing HR Business Partner support across the full employee lifecycle and be responsible for the line management of the HR Coordinator.
HR Business Partnering
- Build and maintain strong, credible relationships with senior leaders, influencing business decisions through a people-focused lens and partnering on key strategic priorities and high-impact projects.
- Lead the development and execution of the people agenda, designing initiatives that drive performance, accelerate business growth, and enhance organizational capability.
- Own all aspects of the employee lifecycle, including absence management, workforce planning, learning and development, talent and performance management.
- Provide strategic direction and insight on organisational design, coaching leaders to manage change effectively and mitigate risk.
- Act as a trusted advisor and coach on complex employee relations matters, guiding managers and employees through conflict resolution, performance management, and compliance with employment law and company policies.
- Manage the end-to-end onboarding experience, ensuring new starters are fully integrated through structured company and local induction to maximize engagement and retention.
- Partner with Centres of Excellence to design and implement company-wide HR initiatives, translating organizational strategy into actionable, people-focused solutions.
- Ensure robust compliance with HR policies, employment law, and regulatory requirements, promoting best-practice people management, wellbeing initiatives, and performance management standards.
- Drive a data-led approach by leveraging HR metrics and analytics to generate actionable insights, measure people performance, and inform strategic decision-making, enabling leaders to improve outcomes and drive business results.
- Support organizational development initiatives, collaborating with the Group HR Director to design, plan, and execute change programs that enhance business performance and employee experience.
- Responsibility for delivery and embedment of all HR projects and initiatives.
Employee Relations
- Serve as a trusted advisor to senior stakeholders, delivering a solutions-focused approach to complex employee relations matters, including disciplinary actions (up to and including dismissal), while proactively identifying trends and opportunities to prevent recurring issues.
- Lead and conduct comprehensive, impartial, and high-quality investigations, ensuring compliance with legal and regulatory requirements, as well as organisational policies.
- Provide expert guidance and support to the Group HR Director in managing high-stakes disciplinary cases beyond Final Written Warning and complex grievance matters, ensuring consistent application of policy and risk mitigation.
- Drive continuous improvement in employee relations practices through strategic insights, identifying systemic issues and recommending policy, process, or cultural interventions.
Culture / Employee Engagement
- Lead the execution of the annual engagement strategy, ensuring high visibility, robust stakeholder engagement, and measurable impact through Employee Opinion Surveys, Pulse Surveys, Exit Surveys, and the implementation of resulting action plans.
- Champion the embedment of the company employee recognition programme, employee values and key service behaviours.
- Influence and guide leaders to create a culture of listening and continuous learning to adopt best practices and foster a high-trust, high-performance environment.
Ad Hoc Projects
As determined linked to the HR annual strategy and/or key initiatives.
Who You are
- CIPD Level 7 qualified, or equivalent senior HR Business Partnering experience demonstrating advanced knowledge and application across the full employee lifecycle.
- Demonstrable experience of working with hourly paid populations and shift working environments.
- Proven track record of influencing organizational strategy, managing complex employee relations cases, and coaching best-in-class HR practices.
- Extensive knowledge of employment law and contemporary HR frameworks, applied to guide leadership and mitigate risk across complex scenarios.
- Highly skilled in coaching, influencing, and resolving conflicts at all levels, with credibility as a trusted advisor to senior stakeholders.
- Strategic, proactive, and solutions-oriented mindset, with the energy and initiative to identify challenges, drive meaningful change, and deliver measurable organizational value.
- Collaborative and adaptable in dynamic, fast-paced environments, with strong learning agility and resilience in evolving business contexts.
- Advanced analytical and critical thinking capabilities, adept at interpreting HR data to generate actionable insights and inform decision-making.
- Extensive experience managing end-to-end HR processes using HRIS and ATS systems (Dayforce desirable).
- Proven ability to manage multiple projects and competing priorities effectively, delivering high-quality results on time and aligned with business objectives.
Please Note: You must be aged 18 or above and have the right to work in the UK.
HR Business Partner - Mayfair, London employer: Metropolitan Gaming
At Metropolitan Gaming, we pride ourselves on being more than just an employer; we create vibrant experiences in the heart of Mayfair, London. Our commitment to employee growth is reflected in our extensive training programmes and a supportive work culture that values collaboration and innovation. With competitive benefits, including generous discounts and wellness services, we ensure our team members thrive both personally and professionally in a dynamic and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land HR Business Partner - Mayfair, London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that HR Business Partner role.
✨Tip Number 2
Prepare for those interviews! Research the company inside out, especially their culture and values. Think about how your experience aligns with their needs and be ready to share specific examples that showcase your skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and gives you a better shot at standing out from the crowd.
We think you need these skills to ace HR Business Partner - Mayfair, London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR Business Partner role. Highlight your experience with employee lifecycle management and any relevant projects you've led. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about HR and how your skills align with our company culture. Let us know what excites you about working at Metropolitan Gaming.
Showcase Your Achievements:Don’t just list your responsibilities—show us your achievements! Use metrics and examples to demonstrate how you've influenced business decisions or improved employee engagement in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Metropolitan Gaming
✨Know Your HR Stuff
Make sure you brush up on your knowledge of employment law and HR frameworks. Be ready to discuss how you've applied this knowledge in previous roles, especially in complex employee relations cases. This will show that you're not just familiar with the theory but can also put it into practice.
✨Showcase Your Strategic Mindset
Prepare examples of how you've influenced organisational strategy in past positions. Think about specific initiatives you've led or contributed to that drove performance and growth. This will demonstrate your ability to think strategically and align HR practices with business goals.
✨Build Relationships
Since the role involves partnering with senior leaders, be ready to talk about how you've built strong relationships in the past. Share stories that highlight your influencing skills and how you've navigated complex situations to achieve positive outcomes.
✨Data-Driven Insights
Familiarise yourself with HR metrics and analytics. Be prepared to discuss how you've used data to inform decision-making and improve people performance. This will show that you have a modern approach to HR and understand the importance of leveraging data for strategic insights.
