Metropolitan Gaming is seeking a Customer Relations Manager to lead The Empire's Customer Relations team, delivering outstanding service and driving customer loyalty. You will develop personalised experiences, manage events and promotions, and ensure interactions align with safer gambling principles and MG UK policies.
You will collaborate with Marketing and Venue Management to grow customer engagement, monitor CRM activities, and oversee staff performance during peak trading periods.
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Guest Experience & Loyalty Manager in London employer: Metropolitan Gaming
Metropolitan Gaming is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is valued and encouraged to grow. As a Head Chef, you'll enjoy competitive pay alongside a range of benefits including service charge, tips, and discounts across various sectors, all while working in a dynamic environment that celebrates creativity and teamwork. With ample opportunities for personal and professional development, you'll be part of a close-knit team that thrives on energy and enthusiasm, making each shift a chance to shine.
