Metropolitan Gaming in London is seeking a Customer Relations Manager to lead the Customer Relations team at The Empire, delivering outstanding service and building loyalty. You will create personalised experiences, develop customer relationships, and ensure interactions reflect care, integrity and Safer Gambling principles while driving venue performance.
You will also oversee campaign creation, CRM task monitoring, and coordination with Marketing, events, and partners.
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Guest Experience & Loyalty Lead employer: Metropolitan Gaming
Metropolitan Gaming is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is valued and encouraged to grow. As a Head Chef, you'll enjoy competitive pay alongside a range of benefits including service charge, tips, and discounts across various sectors, all while working in a dynamic environment that celebrates creativity and teamwork. With ample opportunities for personal and professional development, you'll be part of a close-knit team that thrives on energy and enthusiasm, making each shift a chance to shine.
