Guest Experience & Loyalty Concierge

Guest Experience & Loyalty Concierge

Full-Time No working from home possible
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Metropolitan Gaming in the UK is seeking a Customer Relations Executive to be the face of the business, delivering a positive guest experience across our casinos and events. You will answer queries, promote Met Card rewards, and support marketing with guest communications.

This role requires nights, evenings, weekends, and shifts in a 24/7 operation. You will collaborate with marketing and venue teams to drive attendance, loyalty and safer gambling commitments.

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Guest Experience & Loyalty Concierge employer: Metropolitan Gaming

Metropolitan Gaming is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is valued and encouraged to grow. As a Head Chef, you'll enjoy competitive pay alongside a range of benefits including service charge, tips, and discounts across various sectors, all while working in a dynamic environment that celebrates creativity and teamwork. With ample opportunities for personal and professional development, you'll be part of a close-knit team that thrives on energy and enthusiasm, making each shift a chance to shine.

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Contact Details:

Metropolitan Gaming Recruitment Team