At a Glance
- Tasks: Drive sales and manage events to create unforgettable experiences.
- Company: Join a vibrant team at Metropolitan Gaming, where energy and atmosphere thrive.
- Benefits: Enjoy competitive pay, tips, discounts, and a supportive work environment.
- Other info: Flexible shifts in a fun, fast-paced venue with growth opportunities.
- Why this job: Make your mark in a dynamic role that values personality and initiative.
- Qualifications: Must be 18+, with a passion for sales and customer service.
The predicted salary is between 20250 - 24750 £ per year.
About Us
Metropolitan Gaming is about more than the games or the buzz of the venue. It’s about energy, atmosphere, and service that’s sharp and in sync with the moment. Driven by people, we’re a diverse, close-knit team who back each other, celebrate wins, and create great experiences together. If you’re upbeat, curious, and ready to get involved, you’ll feel at home here. Personality matters. Every shift is a chance to make your mark.
Why Join Us
- A place to grow, not just a job.
- You’ll be recognised for great work and given opportunities to build your skills and grow your career.
- Alongside competitive pay, you can also:
- Service charge and tips
- Enhanced pay after midnight
- Discounts and perks across travel, retail, hospitality, and wellbeing
- Company pension scheme and life insurance cover
- Discount on food and non-alcoholic beverages across all venues
- Season ticket loan and cycle to work scheme
- Refer a friend bonus reward
What We Are Looking For
We are looking for a Sales and Events Executive to proactively drive sales, events, and bookings into the venue. Manage all booking and event enquiries that come into the venue. Manage and coordinate sports, events, and experience packages held within the venue.
Main Responsibilities
- Work with HVC BDM Manager and implement sales plans for each area of the venue.
- Achieve pro-active and reactive sales targets set.
- Proactively seek new business opportunities with the local area for the venue.
- Drive brand awareness for the venue.
- Manage and convert incoming enquiries into bookings.
- Initiate, maintain, and grow B2B relationships.
- Implement a variety of new business initiatives to drive sales.
- Monitor competitor’s sales activity and utilise learnings where appropriate.
- Handle all in-bound email and telephone enquiries for sports, experience package & events enquiries.
- Maximise sales opportunities for all events, such as up-selling packages.
- Manage daily administration associated with the job role, including event diary management and payment processing.
- Produce function sheets for all events within the casino.
- Update all reports and paperwork associated with all events.
- Update all company systems associated with all events within the casino.
- Provide clients with appropriate paperwork including online contracts, invoices, credits, and payment processing.
- Work closely with all departments to ensure the success of all events within the casino.
- Provide the F&B Manager with creative input for upcoming internally hosted events.
- Show prospective clients the area(s) assigned for corporate events.
- Undertake site visits in a professional and customer-focused way.
- Maximise sales opportunities and control costs within budgetary guidelines.
- Coordinate event information from the client and provide effective administrative support.
- Assist with sourcing appropriate acts and entertainment for all available areas within the premises.
- Hold weekly communication meetings.
- Liaise with the Head Chef and all departmental managers for bespoke bookings and special requests.
- Work towards achieving departmental and individual revenue targets.
- Assist the management team with Health & Safety aspects of large-scale events.
- Coordinate suppliers, handle client queries, and troubleshoot on the day of events.
Service Behaviours
Our Sales and Events Executives are expected to always demonstrate our key service behaviours:
- On It: Demonstrates responsiveness and initiative by anticipating guest and operational needs.
- Upbeat and Positive Attitude: Maintains a professional, enthusiastic, and solution-oriented demeanour.
- Be Nice: Treats guests, team members, and stakeholders with courtesy, respect, and professionalism.
- Open and Close: Engages openly and warmly at the start of every interaction.
Please Note: You must be aged 18 or above and have the right to work in the UK. This position requires working nights, evenings, weekends, and shifts that coincide with a 24/7 trading week, so individuals should be flexible in their scheduling. Sales and Events Executives will spend a large portion of their shift on their feet working directly with the public.
Sales and Events Executive - Glasgow employer: Metropolitan Gaming
Metropolitan Gaming is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is valued and encouraged to grow. As a Head Chef, you'll enjoy competitive pay alongside a range of benefits including service charge, tips, and discounts across various sectors, all while working in a dynamic environment that celebrates creativity and teamwork. With ample opportunities for personal and professional development, you'll be part of a close-knit team that thrives on energy and enthusiasm, making each shift a chance to shine.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Events Executive - Glasgow
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales and Events Executive - Glasgow at Metropolitan Gaming, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Metropolitan Gaming. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales and Events Executive - Glasgow. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales and Events Executive - Glasgow
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Metropolitan Gaming:When writing your cover letter, make sure to tailor your message specifically for Metropolitan Gaming. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Metropolitan Gaming
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Metropolitan Gaming that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Metropolitan Gaming that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Metropolitan Gaming’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
