At a Glance
- Tasks: Deliver exceptional food and beverage service while creating memorable guest experiences.
- Company: Join Metropolitan Gaming, a vibrant brand in the gaming and leisure industry.
- Benefits: Enjoy competitive pay, discounts, and extensive rewards for your hard work.
- Other info: Perfect opportunity for career growth in a fun, fast-paced environment.
- Why this job: Be part of a dynamic team that values creativity and customer satisfaction.
- Qualifications: Great customer service skills and a passion for teamwork are essential.
Be among the first 25 applicants. This range is provided by Metropolitan Gaming. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Metropolitan Gaming Group is the multi‑channel gaming and leisure brand for people who live city life to the full. The home of Metropolitan Gaming Online and Metropolitan Casinos, we’re dedicated to providing exceptional experience and service for our guests whichever platform or venue they visit. Our ten destinations across the UK and Egypt include the iconic Empire Casino in Leicester Square, and London’s newest luxury casino Metropolitan Mayfair. We’re a "Why Not?" brand that likes to challenge the status quo and we’re passionate about: looking good, feeling great; keeping our finger on the pulse; doing things with a twist; and being safe hands for our customers and people.
Benefits:
- Hourly wage + Service Charge + Salary Enhancement From Midnight + Paid overtime
- 50% off food and beverages in all of our UK venues
- Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
- Company Sick Pay
- Company Pension
- Life Assurance
- Refer a friend incentives
- Financial advice services
- Employee health and wellbeing services
- Virtual GP Services
- Season Ticket Loans
- Employee assistance programme: A confidential helpline providing 24/7 advice and counselling
- Cycle to work scheme
What We Are Looking For:
Our venue has an international reputation for delivering world‑class gaming and the best hospitality. Would you like to help deliver the perfect, bespoke experience while developing your career? Within this role you will be vital to our customer service delivery, providing exceptional service, ensuring food and beverages are served within a timely manner and contribute to the overall guest experience.
Main Responsibilities:
- Ensuring an exceptional standard of customer care, whilst adhering to company procedures, health and safety and hygiene regulations.
- Being an effective team player.
- Till operation and cash handling.
- Prepare and serve food and drinks ensuring a high standard of presentation.
- Clearing tables of cutlery and glasses etc. cleaned and stored effectively.
Who You Are:
- Outstanding customer service skills.
- Exceptional interpersonal skills and able to maintain a positive, appropriate relationship with all guests.
- Methodical and attentive to detail.
- Ability to promote all areas of the Club and understand departmental specific operations and services to explain and guide the guest during their visit.
- Previous experience in a customer service environment.
- A team player.
- Communicate in clear and concise English.
- High level of personal integrity.
- Strong work ethic with a passion for exceeding expectations.
- Respect and appreciation to all.
- Encourage and contribute towards a culture that supports everyone to be the best that they can be.
Please Note: You must be aged 18 or above and have the right to work in the UK.
Seniority level: Entry level
Employment type: Full‑time
Job function: Management and Manufacturing Consumer Services
Food & Beverage Attendant in Nottingham employer: Metropolitan Gaming
Metropolitan Gaming is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is valued and encouraged to grow. With competitive pay and a range of benefits including discounts across various sectors, a company pension scheme, and opportunities for professional development, employees can thrive both personally and professionally in the dynamic environment of Tottenham Court Road, London. Join us to be part of a close-knit team that celebrates achievements and creates memorable experiences together.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Attendant in Nottingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Metropolitan Gaming. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Metropolitan Gaming
Don't be shy about reaching out to Metropolitan Gaming directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Attendant in Nottingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Metropolitan Gaming and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Metropolitan Gaming
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
