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For Companies At a Glance
- Tasks: Create unforgettable dining experiences and support a dynamic Food and Beverage team.
- Company: Join Metropolitan Gaming, the heartbeat of high-end gaming across the UK and Egypt.
- Benefits: Enjoy competitive pay, discounts, and a range of employee perks for a fulfilling job.
- Why this job: Be part of an exciting team and make every guest's experience exceptional.
- Qualifications: Must be 18+, flexible with shifts, and ready to engage with guests.
- Other info: Great opportunities for growth and development in a vibrant environment.
The predicted salary is between 11 - 16 £ per hour.
At Metropolitan Gaming, we don’t just offer jobs—we create experiences. Whether it's the electric buzz of our city casinos or the slick precision of our online platform, we’re the heartbeat of high-end gaming. From the iconic Empire Casino in Leicester Square to the luxury of Metropolitan Mayfair, our ten venues across the UK and Egypt are made for those who live life full throttle.
Benefits
- Hourly wage + Service charge + Salary enhancement from midnight + Paid overtime
- 50% off food and beverages in all of our UK venues
- Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
- Company Sick Pay
- Company Pension
- Life Assurance
- Refer a friend incentive
- Financial advice services
- Employee health and wellbeing services
- Virtual GP Services
- Season Ticket Loans
- Cycle to work scheme
What We Are Looking For
As a F&B Attendant at Metropolitan Gaming, you will set the scene for exceptional experiences and are an invaluable part of our Food and Beverage Team. F&B Attendants are flexible to our customers' needs and go above and beyond to make anything possible.
Main Responsibilities
- Organise and carry out all mise-en-place duties prior to and after service to the required standards.
- Support the team to ensure efficient and smooth service during busy periods.
- Master the point-of-sale system for swift and precise order placement.
- Deliver food and drinks promptly and with expert knowledge, maintaining the highest standards.
- Engage with and interact comfortably with guests and build a working rapport in service to ensure a smooth and elegant service experience.
Service Behaviours
Our F&B Attendants are expected to always demonstrate our key service behaviours:
- On It: Demonstrates responsiveness and initiative by anticipating guest and operational needs, ensuring prompt and effective service delivery.
- Upbeat and Positive Attitude: Maintains a professional, enthusiastic, and solution-oriented demeanour that fosters a welcoming and energetic environment.
- Be Nice: Treats guests, team members, and stakeholders with courtesy, respect, and professionalism in all interactions.
- Open and Close: Engages openly and warmly at the start of every interaction and ensures each conversation or service exchange concludes with clarity, courtesy, and appreciation.
Please Note: You must be aged 18 or above and have the right to work in the UK. This position requires working nights, evenings, weekends and shifts that coincide with a 24/7 trading week so individuals should be flexible in their scheduling. F&B Attendants will spend a large portion of their shift on their feet working directly with the public.
Food and Beverage Attendant - Restaurant employer: Metropolitan Gaming
Contact Detail:
Metropolitan Gaming Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Attendant - Restaurant
✨Tip Number 1
Get to know the venue! Before your interview, pop into the restaurant and soak up the atmosphere. Familiarise yourself with the menu and the vibe. This will not only impress them but also help you feel more confident during your chat.
✨Tip Number 2
Show off your personality! When you meet the team, let your upbeat and positive attitude shine through. Remember, they’re looking for someone who can engage with guests and create a welcoming environment, so be yourself and bring that energy!
✨Tip Number 3
Be ready to demonstrate your skills! They might ask you to role-play a service scenario or handle a mock order. Brush up on your point-of-sale system knowledge and practice how you’d interact with customers. Show them you’re 'On It'!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Metropolitan Gaming family. Don’t miss out on this opportunity to be part of something exciting!
We think you need these skills to ace Food and Beverage Attendant - Restaurant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of enthusiasm and warmth into your words. Remember, we’re all about creating experiences, so show us how you can contribute to that vibe!
Tailor Your Application: Make sure to tailor your application specifically for the Food and Beverage Attendant role. Highlight any relevant experience you have in hospitality or customer service, and connect it back to our key service behaviours. This shows us you understand what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors. A polished application reflects your attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at Metropolitan Gaming
✨Know the Venue
Before your interview, do a bit of research on Metropolitan Gaming and its venues. Familiarise yourself with their unique offerings and atmosphere. This will not only show your genuine interest but also help you tailor your answers to align with their values and service standards.
✨Showcase Your Service Skills
As a Food and Beverage Attendant, customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or handled a challenging situation with grace. Highlighting these moments will demonstrate your ability to embody the 'On It' and 'Be Nice' behaviours they value.
✨Practice Your Positivity
Metropolitan Gaming looks for upbeat and positive attitudes. During the interview, maintain a friendly demeanour and express enthusiasm about the role. Practising common interview questions with a friend can help you convey your passion and keep your energy levels high.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about training opportunities or how the team collaborates during busy periods. This shows that you're not just interested in the job, but also in growing within the company and contributing to the team dynamic.
