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- Tasks: Join our team as a Food and Beverage Attendant, delivering exceptional service and experiences.
- Company: Metropolitan Gaming Group is a vibrant brand offering gaming and leisure in iconic city locations.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and opportunities for growth and training.
- Why this job: Be part of a dynamic team that values creativity and customer satisfaction in a fun environment.
- Qualifications: Must be 18+, have great communication skills, and a passion for guest experiences.
- Other info: Flexible scheduling required; evening and weekend shifts are part of the role.
The predicted salary is between 20000 - 28000 £ per year.
Food and Beverage Attendant – London
Who We Are
Metropolitan Gaming Group is the multi-channel gaming and leisure brand for people who live city life to the full. The home of Metropolitan Gaming Online and Metropolitan Casinos, we’re dedicated to providing exceptional experience and service for our guest’s whichever platform or venue they visit.
Our eleven city destinations across the UK and Egypt include the iconic Empire Casino in Leicester Square, and London’s newest luxury casino Metropolitan Mayfair. We’re a ‘Why Not?’ brand that likes to challenge the status quo and we’re passionate about: looking good, feeling great; keeping our finger on the pulse; doing things with a twist; and being safe hands for our customers and people.
Benefits
We value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. We offer the opportunity to learn and grow within the company, regular training and development, and to be part of an exciting high-performance team. On top of our competitive salary, here are some of the benefits we offer:
- Enhanced salary from midnight until 6am
- Cycle to work scheme
- Company pension
- Extensive employee rewards offering discounts from travel, retail, hospitality to health and well-being
- Regular training and development
- Employee health and well-being services
- Refer a friend incentive
- 50% off food and drinks in all our UK venues
- Financial advice services
- Holiday accrual with length of service
The Role
As a Food and Beverage Attendant at Metropolitan Gaming, you will set the scene for exceptional experiences and are an invaluable part of our Food and Beverage Team. Food and Beverge Attendants are flexible to our customers’ needs and go above and beyond to make anything possible.
Main Responsibilities:
- Organise and carry out all mise-en-place duties prior to and after service to the required standards.
- Support the team to ensure efficient and smooth service during busy periods
- Master the point-of-sale system for swift and precise order placement.
- Deliver food and drinks promptly and with expert knowledge, maintaining the highest standards
- Engage with and interact comfortably with guests and build a working rapport in service to ensure a smooth and elegant service experience
What We Are Looking For:
- Ability to engage with and interact comfortably with guests and build a working rapport in service to ensure a smooth and elegant service experience
- A passion for delivering an exceptional guest experience and hunger to learn
- Master the point-of-sale system for swift and precise order placement.
- Exceptional customer service and communication skill
This position requires working evenings, weekends, and shifts that coincide with a 24/7 trading week so individuals should be flexible in their scheduling. Dealers will spend a large portion of their shift on their feet working directly with the public.
Please Note: You must be aged 18 or above and have the right to work in the UK.
Food and Beverage Attendant - London employer: Metropolitan Gaming
Contact Detail:
Metropolitan Gaming Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Attendant - London
✨Tip Number 1
Familiarize yourself with the local dining and entertainment scene in London. Understanding the preferences and trends of guests can help you engage more effectively and provide exceptional service.
✨Tip Number 2
Practice your communication skills, especially in a fast-paced environment. Being able to interact comfortably with guests will set you apart and show that you can handle the demands of the role.
✨Tip Number 3
Get comfortable with point-of-sale systems by practicing on similar platforms. This will help you master order placement quickly, which is crucial during busy service periods.
✨Tip Number 4
Show your passion for the hospitality industry by staying updated on the latest trends and best practices. This enthusiasm will shine through in your interactions and demonstrate your commitment to delivering an exceptional guest experience.
We think you need these skills to ace Food and Beverage Attendant - London
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Food and Beverage Attendant position. Highlight the key responsibilities and required skills, such as customer service and point-of-sale system mastery, to tailor your application.
Craft a Tailored CV: Create a CV that emphasizes your relevant experience in food and beverage service. Include specific examples of how you've engaged with guests and delivered exceptional service in previous roles.
Write a Compelling Cover Letter: In your cover letter, express your passion for providing excellent guest experiences. Mention your flexibility in scheduling and willingness to work evenings and weekends, as these are important for this role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Metropolitan Gaming
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional guest experiences. Share specific examples from your past roles where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Flexibility
Since the role requires working evenings and weekends, be prepared to discuss your availability and willingness to adapt to a flexible schedule. Highlight any previous experience in similar environments.
✨Master the Point-of-Sale System
Familiarize yourself with common point-of-sale systems before the interview. If possible, mention any experience you have with these systems to show that you can quickly learn and adapt.
✨Engage with Confidence
Practice your communication skills to ensure you can engage comfortably with guests. During the interview, demonstrate your ability to build rapport by being friendly and approachable.
