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For Companies At a Glance
- Tasks: Create unforgettable experiences by serving food and drinks with flair and expertise.
- Company: Join the vibrant team at Metropolitan Gaming, where excitement meets high-end gaming.
- Benefits: Enjoy competitive pay, discounts, and a range of health and wellbeing perks.
- Why this job: Be part of a dynamic environment that values your growth and offers real career opportunities.
- Qualifications: Must be 18+, flexible, and ready to engage with guests in a fast-paced setting.
- Other info: Work in iconic venues and enjoy a fun, energetic atmosphere.
The predicted salary is between 13 - 16 £ per hour.
Who We Are
At Metropolitan Gaming, we don’t just offer jobs—we create experiences. Whether it's the electric buzz of our city casinos or the slick precision of our online platform, we’re the heartbeat of high‑end gaming. From the iconic Empire Casino in Leicester Square to the luxury of Metropolitan Mayfair, our ten venues across the UK and Egypt are made for those who live life full throttle.
Benefits
We value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. We offer the opportunity to learn and grow within the company, regular training and development, and to be part of an exciting high‑performance team. On top of our competitive salary, here are some of the benefits we offer:
- Hourly wage + Service charge + Salary enhancement from midnight + Paid overtime
- 50% off food and beverages in all of our UK venues
- Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
- Company Sick Pay
- Company Pension
- Life Assurance
- Refer a friend incentive
- Financial advice services
- Employee health and wellbeing services
- Virtual GP Services
- Season Ticket Loans
- Cycle to work scheme
What We Are Looking For
As a F&B Attendant at Metropolitan Gaming, you will set the scene for exceptional experiences and are an invaluable part of our Food and Beverage Team. F&B Attendants are flexible to our customers' needs and go above and beyond to make anything possible.
Main Responsibilities
- Organise and carry out all mise-en-place duties prior to and after service to the required standards.
- Support the team to ensure efficient and smooth service during busy periods.
- Master the point-of-sale system for swift and precise order placement.
- Deliver food and drinks promptly and with expert knowledge, maintaining the highest standards.
- Engage with and interact comfortably with guests and build a working rapport in service to ensure a smooth and elegant service experience.
Service Behaviours
Our F&B Attendants are expected to always demonstrate our key service behaviours:
- On It: Demonstrates responsiveness and initiative by anticipating guest and operational needs, ensuring prompt and effective service delivery.
- Upbeat and Positive Attitude: Maintains a professional, enthusiastic, and solution‑oriented demeanour that fosters a welcoming and energetic environment.
- Be Nice: Treats guests, team members, and stakeholders with courtesy, respect, and professionalism in all interactions.
- Open and Close: Engages openly and warmly at the start of every interaction and ensures each conversation or service exchange concludes with clarity, courtesy, and appreciation.
Please Note: You must be aged 18 or above and have the right to work in the UK. This position requires working nights, evenings, weekends and shifts that coincide with a 24/7 trading week so individuals should be flexible in their scheduling. F&B Attendants will spend a large portion of their shift on their feet working directly with the public.
Food and Beverage Attendant - Bar employer: Metropolitan Gaming
Contact Detail:
Metropolitan Gaming Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Attendant - Bar
✨Tip Number 1
Get to know the venue! Before your interview, pop into one of our locations and soak up the atmosphere. This will help you understand our vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As an F&B Attendant, you'll be engaging with guests all the time. Try role-playing with a friend to get comfortable with conversation starters and how to handle tricky situations.
✨Tip Number 3
Show off your flexibility! We love team members who can adapt to changing situations. Be ready to share examples of times you've gone above and beyond for customers or helped out your teammates during busy shifts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and keen to join our high-performance team right from the start.
We think you need these skills to ace Food and Beverage Attendant - Bar
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of enthusiasm and positivity into your words. Remember, we’re all about creating experiences, so show us how you can contribute to that vibe!
Tailor Your Application: Make sure to tailor your application specifically for the Food and Beverage Attendant role. Highlight any relevant experience you have in hospitality or customer service, and connect it back to our key service behaviours. This shows us you understand what we're looking for and that you’re ready to jump in!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors. A polished application reflects your attention to detail, which is super important in our fast-paced environment!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Metropolitan Gaming
✨Know the Venue
Before your interview, do a bit of research on Metropolitan Gaming and its venues. Familiarise yourself with their unique offerings and atmosphere. This will not only show your genuine interest but also help you tailor your answers to align with their brand.
✨Master the Basics
Brush up on your knowledge of food and beverage service standards. Be prepared to discuss your experience with point-of-sale systems and how you handle busy service periods. Demonstrating your understanding of these basics will show that you're ready to hit the ground running.
✨Show Your Personality
As an F&B Attendant, a positive attitude is key. During the interview, let your upbeat personality shine through. Share examples of how you've created memorable experiences for guests in the past, and don’t forget to smile—it's contagious!
✨Ask Thoughtful Questions
Prepare some questions that reflect your interest in the role and the company culture. Inquire about training opportunities or how the team collaborates during busy shifts. This shows that you're not just looking for any job, but that you're genuinely interested in being part of their high-performance team.
