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- Tasks: Engage with customers, answer queries, and promote player rewards in a vibrant gaming environment.
- Company: Leading gaming company in the UK with a focus on customer experience.
- Benefits: Enjoy discounts, sick pay, and wellness services for a supportive work-life balance.
- Why this job: Join a dynamic team and make a difference in customer engagement during nights and weekends.
- Qualifications: Must be 18+, enthusiastic, and ready to work flexible hours.
- Other info: Experience diverse customer interactions in a fun and energetic workplace.
The predicted salary is between 30000 - 42000 £ per year.
A leading gaming company in the UK seeks enthusiastic individuals for customer engagement roles. Candidates must be 18 or older and authorized to work in the UK.
Responsibilities include:
- Greeting customers
- Answering queries
- Promoting player rewards
The position requires flexibility for evenings and weekends, providing a dynamic workplace with various customer interactions. Employees enjoy benefits like discounts, sick pay, and wellness services, ensuring a supportive working environment.
Guest Experience Agent - Nights & Weekends in City of Westminster employer: Metropolitan Gaming
Contact Detail:
Metropolitan Gaming Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Agent - Nights & Weekends in City of Westminster
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in during interviews. This will help us connect with the hiring team and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your customer engagement skills! Role-play common scenarios you might face as a Guest Experience Agent. This will prepare you to handle queries confidently and showcase your ability to promote player rewards.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to gain insights about the company. They might share tips that could give you an edge in the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Guest Experience Agent - Nights & Weekends in City of Westminster
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer engagement shine through. We want to see how excited you are about the role and the gaming industry!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience. We love seeing how your skills match what we’re looking for in a Guest Experience Agent.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Metropolitan Gaming
✨Know the Company
Before your interview, take some time to research the gaming company. Understand their values, mission, and the types of games they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Show Your Enthusiasm
As a Guest Experience Agent, enthusiasm is key! Be sure to express your passion for customer engagement and gaming during the interview. Share examples of how you've positively interacted with customers in the past, especially in dynamic environments.
✨Flexibility is Key
Since the role requires working nights and weekends, be prepared to discuss your availability. Highlight your flexibility and willingness to adapt to the schedule. This shows that you’re ready to meet the demands of the job and contribute to the team.
✨Prepare for Common Questions
Think about common interview questions related to customer service and gaming. Prepare answers that reflect your experience and skills. For instance, be ready to discuss how you would handle a difficult customer or promote player rewards effectively.
