At a Glance
- Tasks: Deal cards and manage poker games while providing top-notch guest service.
- Company: Join the vibrant team at Metropolitan Gaming, a leader in high-end gaming experiences.
- Benefits: Enjoy 50% off food, extensive rewards, and a supportive work environment.
- Other info: Flexible shifts with opportunities for growth and development in a fun atmosphere.
- Why this job: Be part of an exciting team and enhance your skills in a dynamic casino setting.
- Qualifications: Previous experience as a Poker dealer and knowledge of game rules required.
The predicted salary is between 30000 - 40000 € per year.
Who We Are
At Metropolitan Gaming, we don’t just offer jobs—we create experiences. Whether it's the electric buzz of our city casinos or the slick precision of our online platform, we’re the heartbeat of high-end gaming. From the iconic Empire Casino in Leicester Square to the luxury of Metropolitan Mayfair, our ten venues across the UK and Egypt are made for those who live life full throttle.
Benefits
We value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. We offer the opportunity to learn and grow within the company, regular training and development, and to be part of an exciting high-performance team. On top of our competitive salary, here are some of the benefits we offer:
- 50% off food and beverages in all our UK venues
- Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
- Company Sick Pay
- Company Pension
- Life Assurance
- Refer a friend incentive
- Financial advice services
- Employee health and wellbeing services
- Virtual GP Services
- Season Ticket Loans
- Employee assistance program: A confidential helpline providing 24/7 advice and counselling
- Cycle to work scheme
What We Are Looking For
We are looking for experienced Poker Dealers to join our fantastic team. Within this role, you must have previous experience working as a Poker dealer, having the ability to host live tables and being fully aware of compliance and social responsibilities. All dealers will be required to be skilled in executing No Limit Texas Hold’em cash games and tournaments. Omaha, Mixed and Dealers Choice games may also be required upon completion of further training.
Main Responsibilities
- Deal cards accurately and efficiently according to poker game rules (e.g., Texas Hold’em, Omaha).
- Manage the pot: collect and distribute bets, handle chips, and ensure correct payouts.
- Maintain game integrity by enforcing house rules and monitoring player behaviour.
- Provide guest service: interact professionally with players, answer questions, and create a welcoming table atmosphere.
- Communicate clearly with players and floor supervisors regarding game issues, disputes, or irregularities.
- Handle money and chips responsibly, ensuring accurate transactions and security at all times.
- Follow all gaming regulations, casino policies, and safer gaming procedures.
- Immediately report any concerns regarding the security of the games to a poker supervisor or manager.
- Report all incidents regarded as suspicious as defined by the AML training.
Service Behaviours
Our Poker Dealers are expected to always demonstrate our key service behaviours:
- On It: Demonstrates responsiveness and initiative by anticipating guest and operational needs, ensuring prompt and effective service delivery.
- Upbeat and Positive Attitude: Maintains a professional, enthusiastic, and solution-oriented demeanour that fosters a welcoming and energetic environment.
- Be Nice: Treats guests, team members, and stakeholders with courtesy, respect, and professionalism in all interactions.
- Open and Close: Engages openly and warmly at the start of every interaction and ensures each conversation or service exchange concludes with clarity, courtesy, and appreciation.
Please Note: You must be aged 18 or above and have the right to work in the UK. This position requires working nights, evenings, weekends and shifts that coincide with a 24/7 trading week, so individuals should be flexible in their scheduling. Dealers will spend a large portion of their shift on their feet working directly with the public.
Experienced Poker Dealer in Arnold employer: Metropolitan Gaming
At Metropolitan Gaming, we pride ourselves on being more than just an employer; we create vibrant experiences in the heart of high-end gaming. Our commitment to employee growth is reflected in our extensive training programmes and a supportive work culture that values teamwork and excellence. With competitive salaries and a comprehensive benefits package, including discounts across our venues and health services, we ensure that our Poker Dealers thrive in a dynamic environment where every day brings new excitement.
StudySmarter Expert Advice🤫
We think this is how you could land Experienced Poker Dealer in Arnold
✨Tip Number 1
Get to know the venue! Before your interview, visit one of our casinos. Familiarise yourself with the atmosphere and the games we offer. This will not only help you feel more comfortable but also give you some great talking points during your chat with us.
✨Tip Number 2
Show off your skills! When you come in for your interview, be ready to demonstrate your poker dealing abilities. We love seeing candidates in action, so if you can, bring your A-game and impress us with your expertise in Texas Hold’em and other games.
✨Tip Number 3
Be yourself! We’re looking for personality as much as skill. Don’t be afraid to let your upbeat and positive attitude shine through. Remember, we want someone who can create a welcoming atmosphere at the tables, so show us how you connect with people!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details about our venues and the exciting opportunities we offer. Let’s get you on board with our high-performance team!
We think you need these skills to ace Experienced Poker Dealer in Arnold
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous experience as a Poker Dealer. We want to see that you know your stuff when it comes to dealing cards and managing the game. Share specific examples of your skills in Texas Hold’em and any other games you've dealt.
Be Personable:Since you'll be interacting with players, it's important to showcase your customer service skills. Let us know how you create a welcoming atmosphere at the table and how you handle player interactions. A positive attitude goes a long way!
Follow the Rules:We take compliance and gaming regulations seriously. Make sure to mention your understanding of house rules and how you maintain game integrity. This shows us that you're not just a great dealer, but also responsible and trustworthy.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Metropolitan Gaming
✨Know Your Poker Games
Make sure you brush up on the rules and strategies of No Limit Texas Hold’em, Omaha, and any other games mentioned in the job description. Being able to discuss these confidently will show your expertise and passion for the role.
✨Showcase Your Guest Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you maintained a positive attitude and handled difficult interactions with professionalism—this is key in creating a welcoming atmosphere at the table.
✨Understand Compliance and Regulations
Familiarise yourself with gaming regulations and compliance responsibilities. Be ready to discuss how you ensure game integrity and handle money responsibly, as this will demonstrate your commitment to maintaining a secure gaming environment.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, such as dealing with a disruptive player or managing a game dispute. Practising your responses will help you think on your feet and show that you can handle the pressures of the job.
