Business Systems Analyst 1 in Heywood

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. We are committed to supporting a diverse workforce that reflects the communities we serve.

Responsibilities

• Develop standard operating procedures (SOPs) for HASTUS and iDash.
• Create training materials and resources for HASTUS and iDash.
• Use research and analytics to conduct projects to support the business needs of the department.
• Assist with system testing and day‑to‑day operational tasks.
• Reply to internal customer emails in a prompt manner.
• Coordinate with other BSA’s to divide tasks in a rapidly changing environment.

Required Experience and Education

• High school diploma with 4 years of related experience, OR Associate’s degree and 2 years of related experience, OR Bachelor’s degree with no prior experience.

Desired Qualifications

• Experience creating and modifying Python scripts.
• Experience using MS reporting tools, including Excel and Power BI.
• Modern SharePoint site administration experience.
• Cloud storage or content management experience.
• Experience in MS Power App and Power Automate.
• Experience in SQL Database query.
• Experience in a governmental or public‑sector environment (Government Community Cloud).
• Advanced skill with Microsoft Teams, video conferencing technology, and hybrid meetings.
• Previous or current experience in a similar position.
• Experience promoting an equitable, positive, and respectful work environment that values culture and diversity among all employees.

Knowledge, Skills & Abilities (first 6 months)

• Knowledge of goals, operating procedures, workflow and regulations regarding department functions.
• Knowledge of workflow analysis and simplification techniques.
• Intermediate computer skills in word processing, complex spreadsheets, graphics presentations and database management (Word, Excel, Access, PowerPoint).
• Proficiency in Crystal Reports or similar application preferred.
• Ability to read, analyze and interpret professional journals, technical procedures and government regulations.
• Ability to write reports, business correspondence and procedure manuals.
• Ability to effectively present information and respond to questions from groups of customers or clients.
• Ability to interpret and apply mathematics and statistical methods and procedures gained through professional educational training.
• Requires skill to provide basic client services to the public and other agencies within the organization.
• Requires tact, courtesy and cooperation in dealings with others where the primary purpose is the exchange of information.
• Promotes an equitable, positive and respectful work environment that values cultural and diversity among all employees.

What You Can Expect From Us

We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area. We encourage employees to develop their skills through on‑site training and tuition reimbursement. We provide a competitive salary, excellent benefits and good work/life balance.

Additional Information

• Union/Grade: Non‑Represented/Grade F
• FLSA Status: Non‑Exempt
• Safety Sensitive: No
• Work Environment: Work is performed in a standard office setting; hybrid.

Equal Opportunity Statement

The Metropolitan Council is an Equal Opportunity, affirmative action, and veteran‑friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply.

Disability Accommodation

If you have a disability that requires an accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us.