Delegate Sales Executive in Croydon

The successful candidate will be responsible for conducting outbound calls and emails to generate award entries, attendance at awards and drive conference delegate revenue for our events. You will be responsible for maintaining, developing and growing relationships to generate sales, exceed targets and secure repeat business.

Key Responsibilities:

• Raise and maintain brand profile with your connections.
• Work with the events marketing and operations leads to conduct outbound calling during the sales period for entries and event attendance.
• Keep on top of inbound calls and enquiries, logging communication and turning enquiries into bookings.
• Prepare weekly, monthly and periodic reporting as per requirements of the team to showcase YoY event sales performance.
• Conduct market research for new business to acquire the market response.
• Identify and develop new business leads and accounts.
• Work closely with the brand's commercial/sponsorship teams to understand their brand and clientele.
• Attend our events as required, to meet with prospective clients and provide exposure of the events through conversation.
• Ensure maximum delivery against sales targets across a portfolio of events.
• Monitor, prioritise, and report sales and opportunities to ensure that targets are being met.
• Utilise brand and event knowledge to devise sales plans and outreach strategy to drive event sales.

Requirements:

• 1 year's sales experience in the B2B sector.
• Previous commercial telephone experience or sales experience in a similar role is preferable.
• Sales orientated with a consultative style.
• Ability to communicate at a senior executive level in a professional manner.
• Outstanding communication skills in written and verbal.
• Well-organised and able to deliver when under pressure and to deadlines.
• Good IT skills, including Word, Excel, Outlook, PowerPoint, Microsoft Teams.
• Commitment to a high standard of customer service and client relations.
• Ability to conduct telephone research/acquire feedback, speaking to pools of clients.
• Driven by event performance targets.

Core Competencies:

• Fluency in English is essential for this role; other languages are beneficial.
• Quick to gain understanding of new market sectors and brand position.
• Ability to build, nurture and maintain client relationships, providing exceptional customer service.
• Excellent organisation and time management skills.
• Ability to work on multiple projects simultaneously with competing deadlines.
• Ability to report on performance, event sales outreach and pipeline.

Personal Attributes:

• Target-driven, money-motivated individual with a positive can-do attitude.
• Confident, enthusiastic, and charismatic, with the natural ability to build rapport both on the phone and face to face.
• An active team player with a competitive edge.
• Articulate and polite telephone manner.
• Self-motivated and professional demeanor.
• Innovative and creative, confident in communicating ideas.
• Adaptable and flexible to change.
• Results driven.

Benefits:

• 25 days of annual leave, with the option to buy or sell additional days.
• One additional day of annual leave per year - Celebration Day.
• Health plan.
• Life assurance.
• Private virtual GP access.
• Seasonal flu jabs available at the office.
• Continuous learning & development opportunities.
• In-house Excellence Awards and other innovation projects.
• Cycle-to-work scheme.
• Discounted gym memberships.
• Retail discount vouchers.
• Rail season ticket loans.
• Pension scheme.
• One paid volunteer day per year.