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For Companies At a Glance
- Tasks: Drive our buses safely while providing top-notch customer service to passengers.
- Company: Join Metroline Manchester, part of a global transport leader with a strong community focus.
- Benefits: Enjoy free bus travel for you and your family, on-site parking, and a pension scheme.
- Why this job: Be part of an exciting new journey in the Bee Network and make a difference in your community.
- Qualifications: Must have a full PCV licence and excellent communication skills; flexibility for shifts is essential.
- Other info: Full-time and part-time positions available; apply by sending your CV and cover letter.
Department: Drivers (Manchester), Manchester
Location: Manchester
Closing Date: February 28, 2025
About us
Metroline Manchester is a recently formed subsidiary of ComfortDelGro, in March 2024 we were awarded contracts to operate four franchises and join the Bee Network in Greater Manchester by Greater Manchester Combined Authority (GMCA). Metroline was formed in 1989, fourth largest bus operator in London running about 17 percent of the city’s scheduled bus services and has been a part of the largest private land transport company Comfort Del Gro since 2000. Here at Metroline we are 6,000 colleagues strong across the UK and help carry over one million of our customers every day, whilst Comfort Del Gro operates in 12 countries with a global fleet of over 40,000 vehicles and more than 22,000 colleagues.
Job Summary
Pay: £16.37 – £17 per hour (increased rate for weekends & BH)
Locations: Wythenshawe, Sharston and Hyde Road
Are you ready to fasten your seat belt and start steering your career by becoming a Bus Driver for a new major operator in town? If so, we would absolutely love to hear from you here at Metroline Manchester as we start our exciting journey as part of the Bee Network family!
We are looking for people who have a passion for providing excellent customer service within our local Manchester communities, making the journeys to our customers’ favourite places and people an enjoyable experience. Metroline drivers pride themselves by taking care of our passenger journeys in the safest manner by ensuring we follow all the required rules and protocols at any given time.
Responsibilities
As a Bus Driver you will be ensuring your mighty bus is kept in a clean and roadworthy condition
Driving in a safe manner in accordance with current road and traffic legislation whilst executing challenging manoeuvres
Delivering an exceptional level of customer service with a can-do attitude and positive approach
Always maintaining highest levels of professionalism whilst ensuring smooth and safe transportation for our diverse range of passengers
Collaborating with the wider dream team and support functions to exceed performance targets
Work closely together with the management team to target any malfunctions or improvements where possible
Benefits
Free Bus Travel for yourself + 3 (companion + 2 children OR 3 children)
Free on-site parking
Pension Scheme Contributions
Benefits Hub
Employee Assistance Programme
Cycle to Work Scheme
Free uniform
Essential Criteria
Full PCV licence and up to date CPC
A positive and professional approach with excellent communication skills to engage and assist our passengers from all walks of life.
We need you to be prepared to work varying shifts including early starts, late finishes and weekends.
Hours of Work
Full time permanent contract 38 hours per week – 5 working days a week
Shift work – flexibility required to work early starts, late finishes and weekends
To apply
Please email a covering letter of application and CV to the Manchester Talent Acquisition Team, joinmanchester@metroline.co.uk
Applications
Applications should include:
the reasons you are applying for the post;
examples of how you meet the skills;
any relevant qualifications or experience.
Job Types: Full-time, Part-time, Permanent
Pay: £16.37-£17.00 per hour
Licence/Certification:
* PCV/ Category D driving licence (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Bus Driver / PCV Driver employer: Metroline
Contact Detail:
Metroline Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bus Driver / PCV Driver
✨Tip Number 1
Familiarize yourself with the local routes and traffic regulations in Manchester. Understanding the area will not only help you during the interview but also show your commitment to providing excellent service.
✨Tip Number 2
Highlight any previous experience in customer service roles. Metroline values a positive approach, so sharing examples of how you've gone above and beyond for customers can set you apart.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift work. Since the role requires varying shifts, demonstrating your willingness to adapt will make you a more attractive candidate.
✨Tip Number 4
Show enthusiasm for being part of a new team within the Bee Network. Expressing excitement about contributing to Metroline's growth and success can resonate well with the hiring team.
We think you need these skills to ace Bus Driver / PCV Driver
Some tips for your application 🫡
Craft a Compelling Cover Letter: In your cover letter, clearly express why you want to join Metroline Manchester. Highlight your passion for customer service and any relevant experiences that demonstrate your ability to engage with passengers effectively.
Showcase Relevant Experience: When detailing your CV, make sure to include any previous driving experience, especially in public transport. Mention specific instances where you provided excellent customer service or handled challenging situations on the road.
Highlight Your Qualifications: Ensure that your application includes your full PCV licence details. If you have any additional certifications or training related to driving or customer service, be sure to mention them as well.
Demonstrate Flexibility: Since the role requires varying shifts, emphasize your willingness to work early starts, late finishes, and weekends. This shows your commitment and adaptability to the job requirements.
How to prepare for a job interview at Metroline
✨Show Your Passion for Customer Service
Metroline Manchester values excellent customer service, so be prepared to share examples of how you've gone above and beyond for customers in previous roles. Highlight your positive attitude and willingness to assist passengers from all walks of life.
✨Demonstrate Your Driving Skills
Since the role requires a full PCV license, be ready to discuss your driving experience. Talk about your familiarity with road safety regulations and any challenging driving situations you've successfully navigated.
✨Emphasize Team Collaboration
The job involves working closely with a team, so mention any experiences where you collaborated effectively with colleagues. Discuss how you can contribute to exceeding performance targets and improving operations.
✨Be Flexible and Adaptable
The position requires flexibility with shifts, including early starts and weekends. Be honest about your availability and express your readiness to adapt to varying schedules, showcasing your commitment to the role.
