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For Companies At a Glance
- Tasks: Drive buses safely while providing excellent customer service to passengers.
- Company: Join Metroline Manchester, part of a major transport network with a strong community focus.
- Benefits: Earn £17 per hour, enjoy free bus travel for you and your family, and receive a pension scheme.
- Why this job: Be part of an exciting journey in a growing company and make a difference in your community.
- Qualifications: Must have a full PCV licence and a positive attitude towards customer service.
- Other info: Flexible shifts available with opportunities for career growth and development.
About us
Metroline Manchester is a recently formed subsidiary of ComfortDelGro. In March 2024, we were awarded contracts to operate four franchises and join the Bee Network in Greater Manchester by Greater Manchester Combined Authority (GMCA). Metroline was formed in 1989 and is the fourth largest bus operator in London, running about 17 percent of the city’s scheduled bus services. We are 6,000 colleagues strong across the UK and help carry over one million of our customers every day.
Job Summary
Pay: £17 per hour (increased rate for weekends & BH)
Are you ready to fasten your seat belt and start steering your career by becoming a Bus Driver for a new major operator in town? If so, we would absolutely love to hear from you here at Metroline Manchester as we start our exciting journey as part of the Bee Network family!
We are looking for people who have a passion for providing excellent customer service within our local Manchester communities, making the journeys to our customers’ favourite places and people an enjoyable experience. Metroline drivers pride themselves on taking care of our passenger journeys in the safest manner by ensuring we follow all the required rules and protocols at any given time.
Responsibilities
- Ensuring your mighty bus is kept in a clean and roadworthy condition
- Driving in a safe manner in accordance with current road and traffic legislation whilst executing challenging manoeuvres
- Delivering an exceptional level of customer service with a can-do attitude and positive approach
- Always maintaining the highest levels of professionalism whilst ensuring smooth and safe transportation for our diverse range of passengers
- Collaborating with the wider team and support functions to exceed performance targets
- Working closely with the management team to target any malfunctions or improvements where possible
Benefits
- Free Bus Travel for yourself + 3 (companion + 2 children OR 3 children)
- Free on-site parking
- Pension Scheme Contributions
- Benefits Hub
- Employee Assistance Programme
- Cycle to Work Scheme
- Free uniform
Requirements
Full PCV licence and up to date CPC. A positive and professional approach with excellent communication skills to engage and assist our passengers from all walks of life. We need you to be prepared to work varying shifts including early starts, late finishes, and weekends.
Hours of Work
Full-time permanent contract 38 hours per week – 5 working days a week. Shift work – flexibility required to work early starts, late finishes, and weekends.
Bus Driver / PCV Driver employer: Metroline
Contact Detail:
Metroline Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bus Driver / PCV Driver
✨Tip Number 1
Get to know the company! Research Metroline Manchester and its values. When you show up for your interview, drop in some knowledge about their operations and community involvement. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Bus Driver, you'll be interacting with passengers from all walks of life. Think of scenarios where you can demonstrate your ability to handle tricky situations with a smile. Role-play with a friend if you need to!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional when you arrive for your interview. A smart appearance shows that you take the opportunity seriously and are ready to represent Metroline Manchester.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join the Metroline family. Don’t miss out on this chance to steer your career in the right direction!
We think you need these skills to ace Bus Driver / PCV Driver
Some tips for your application 🫡
Show Your Passion for Customer Service: When you're writing your application, let us know how much you love providing excellent customer service. Share any experiences where you've gone the extra mile to help someone out – it really makes a difference!
Highlight Your Driving Experience: Make sure to mention any relevant driving experience you have, especially if it's in a bus or similar vehicle. We want to see that you’re comfortable behind the wheel and understand the importance of safety on the road.
Be Professional and Personable: Your written application should reflect your professionalism. Use clear language and a friendly tone. Remember, we’re looking for drivers who can engage with passengers from all walks of life, so let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at Metroline
✨Know Your Routes
Familiarise yourself with the local area and key routes that Metroline operates. Being able to discuss specific locations and how you would navigate them shows your commitment and readiness for the role.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Metroline values a can-do attitude, so think about situations where you went above and beyond to help someone.
✨Safety First
Brush up on road safety regulations and protocols. Be ready to discuss how you ensure safety while driving, as this is crucial for the role. Showing that you prioritise safety will impress the interviewers.
✨Flexibility is Key
Be prepared to talk about your availability and willingness to work varying shifts. Highlighting your flexibility and readiness to adapt to different schedules will demonstrate that you're a great fit for the team.
