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For Companies At a Glance
- Tasks: Plan and develop efficient timetables and schedules for Metroline Manchester.
- Company: Join Metroline, a leading transport provider in Greater Manchester.
- Benefits: Enjoy flexible working hours and opportunities for travel across depots.
- Why this job: Be part of a dynamic team improving public transport efficiency and customer satisfaction.
- Qualifications: Experience with scheduling software and knowledge of driving regulations is essential.
- Other info: Opportunity to work in a fast-paced environment with a focus on continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Job Title – Schedules Compiler/ Scheduler
Line Manager – Network Planning Manager
Department – Service Delivery
Location
Head Office (Hyde Road, M12 4AH)
Flexibility to travel to other depots; Wythenshawe, Tameside and Sharston.
Job summary
To plan, review and develop efficient and effective timetables and schedules, that meet the requirements of the franchise and meet service delivery requirements, taking into account safety, reliability, acceptability and cost.
To liaise and negotiate with Depot Management Teams, Depot Trades Union concerning the implementation of the timetables and schedules.
Main Responsibilities
Timetable and schedules ownership
- To compile and implement timetables and driver / vehicle schedules that meet the requirements of the franchise agreement and the businesses requirements.
- Ensure that deadlines for producing timetables and driver / vehicle schedules are met.
- To work with the Service Delivery Team and Depot Management Team to introduce temporary schedules to minimise delays through long-term disruption such as road works.
- To provide information / data regarding schedules as required including reporting on service change impacts to internal and external partners.
- Preparing and dispatching Schedules / Duty Cards, both paper-based and electronic.
Efficiency and continuous improvement
- To constantly strive to improve driver / vehicle schedule efficiency and service punctuality.
- To work with the Service Delivery team and Depot management to improve the service provide to passengers through improved reliability and maximising bonuses through the bonus regime.
Local and franchised agreement and legislation knowledge
- To maintain a full knowledge of current Operating and Scheduling Agreements.
- To maintain a full knowledge of the franchise requirements relating to timetables to be operated and the performance regime.
- To maintain a full knowledge of the Domestic Drivers Hours regulations (where different from the Company Scheduling Agreement) and European Drivers Hours Regulations.
Technology
- To maintain a full knowledge of the computer-based schedules system used by the Company, and to be able to assist other members of the Team when necessary.
Other Duties
- To maintain a full knowledge of the Company’s operating area, particularly with regard to Depots and relief point locations.
- Carry out various ad hoc tasks and additional duties as required by Senior Managers/Directors and where necessary provide cover for other Schedules Compilers/ Schedulers in the event of sickness, absence and holidays.
Essential Criteria
- Experience of using computer-based scheduling software.
- Understanding of financial and costing procedures.
- Knowledge of the Domestic Driving Hours Regulations.
Desirable Criteria
- Comprehensive geographical knowledge of Greater Manchester, especially Metroline’s operating area and depot locations (desirable).
- Understanding of franchise and.
- An understanding/appreciation of the franchise environments requirements, contractual procedures and obligations and the management of day-to-day operational issues.
- Experience of Hastus Scheduling software (desirable).
Competencies & Skills
- Communication skills – Excellent written and spoken English with the ability to communicate clearly and at all levels.
- Adaptability and resilience – Flexibility to adjust to changing industry demands and resilience in working under pressure.
- Analytical skills – Ability to collate and interpret statistical data and using the insight gained to guide decision-making and improvements, with excellent attention to detail.
- Organisational skills – Highly organised, motivated and able to manage and own prioritise workload effectively and work to strict deadlines.
- Stakeholder Management – Must be able to demonstrate credibility to build professional relationships with both employees and managers, and external stakeholders including the Trade Unions.
- Colleague Development – Must be a team player and willing to develop others to increase team and individual performance.
- Customer centricity – Exceptional customer service skills with a natural flair of providing support and guidance and going ‘the extra mile’.
- Professional Integrity – Good awareness of company policies & procedures and employment legislation and acts with discretion when managing confidential matters.
Hours of work
Basic 38 hours per week. Flexibility required for hours/days worked (including weekends) in line with operational requirements.
Metroline Manchester | Scheduler employer: Metroline Manchester
Contact Detail:
Metroline Manchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Metroline Manchester | Scheduler
✨Tip Number 1
Familiarize yourself with the specific scheduling software mentioned in the job description, especially if you have experience with Hastus. Being able to demonstrate your proficiency in this software during the interview can set you apart from other candidates.
✨Tip Number 2
Brush up on your knowledge of the Domestic Drivers Hours Regulations and the franchise requirements. Showing that you understand these regulations will highlight your readiness for the role and your commitment to compliance.
✨Tip Number 3
Network with current or former employees of Metroline Manchester to gain insights into the company culture and expectations. This can help you tailor your approach and demonstrate your genuine interest in the position.
✨Tip Number 4
Prepare examples of how you've successfully managed schedules or timetables in previous roles. Be ready to discuss specific challenges you faced and how you overcame them, as this will showcase your problem-solving skills and adaptability.
We think you need these skills to ace Metroline Manchester | Scheduler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in scheduling and timetable management. Emphasize any experience with computer-based scheduling software, especially if you have used Hastus.
Craft a Strong Cover Letter: In your cover letter, clearly express your understanding of the franchise environment and how your skills align with the job requirements. Mention your adaptability and resilience in managing schedules under pressure.
Showcase Communication Skills: Since excellent communication is crucial for this role, provide examples in your application that demonstrate your ability to liaise effectively with various stakeholders, including Depot Management Teams and Trade Unions.
Highlight Analytical Skills: Discuss your analytical skills in your application. Provide specific examples of how you've used data to improve scheduling efficiency or service punctuality in previous roles.
How to prepare for a job interview at Metroline Manchester
✨Know Your Scheduling Software
Make sure you are familiar with the computer-based scheduling software mentioned in the job description. If you have experience with Hastus, be ready to discuss how you've used it effectively in past roles.
✨Understand the Regulations
Brush up on the Domestic Driving Hours Regulations and any relevant franchise agreements. Being able to discuss these regulations confidently will show your preparedness and understanding of the industry.
✨Demonstrate Your Analytical Skills
Prepare examples of how you've used data to improve scheduling efficiency or service punctuality in previous positions. Highlight your attention to detail and ability to interpret statistical data.
✨Showcase Your Communication Skills
Since the role involves liaising with various teams and stakeholders, be prepared to demonstrate your communication skills. Share experiences where you successfully managed relationships with colleagues, management, or external partners.
