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- Tasks: Lead driver training strategy and develop confident, safe professionals.
- Company: Join Metroline Manchester, the newest buzz in public transport!
- Benefits: Enjoy free bus travel for you and your family, plus a pension scheme.
- Other info: Dynamic role with opportunities for innovation and career growth.
- Why this job: Make a real impact on safety and service in a growing team.
- Qualifications: Experience in transport training and strong leadership skills required.
The predicted salary is between 40000 - 50000 ÂŁ per year.
Welcome to Metroline Manchester – the Newest Bee on the Block! We’re Metroline Manchester, the newest addition to the Bee Network, buzzing in Greater Manchester since January 2025! We now operate over 200 routes on behalf of Transport for Greater Manchester (TfGM) from Hyde Road (Head Office), Tameside, Sharston and Wythenshawe depots.
Job Summary
- Location: Hyde Road – Manchester Head Office + flexibility to travel to other Manchester depots
- Hours: Full time permanent 38 hours per week (Monday to Friday)
The Training Manager will lead our end-to-end driver training strategy, shaping new entrants and licence holders into confident, safe and customer focused professionals who meet Metroline Manchester standards. They will own the training strategy and budget, ensure full DVSA compliance, and move theory testing into pre recruitment to strengthen readiness. The role drives high performance through strong leadership of Driver Instructors, mentors and coordinators, with clear expectations, consistent standards and a relentless focus on safety, pass rates, time to competence, retention and audit outcomes. The Training Manager will also modernise how we train by introducing innovative approaches such as remote learning where permitted, simulators and modular delivery, ensuring a high quality, efficient and engaging learning experience for all colleagues.
Key success measures (12–18 months)
- Embed a structured post test programme (e.g., STAR centre) combining CPC modules (e.g., Bee Network/Dementia Awareness) with active driving practice led by DIs and mentors.
- Safety: Reduction in preventable incidents/early “bumps” per 100k km; improved post incident recovery performance (with SHEQ and Service Delivery team collaboration pre remedial).
- Quality & speed: Improved first time pass rates; reduced time to independent driving.
- Higher new starter retention at 3/6/12 months; improved trainee and manager satisfaction.
- Compliance: Zero material findings at DVSA/JAUPT monitoring; on time course and centre approvals/renewals; accurate trainer and attendance records.
- Efficiency: Optimised trainer utilisation; effective mix of in person/remote delivery where permitted.
- Maintain approved training centre status; manage annual course approvals/renewals and readiness for DVSA/DVA monitoring and quality assurance.
- Ensure course structure and durations comply with current Driver CPC rules (minimum hours, modular delivery where applicable, remote options where allowed).
- Build a high performing team of DIs, mentors, and coordinators; set standards, coach, and create a culture of accountability and care.
- Clarify and embed the “our way” of safe, professional, customer focused driving, consistent across all depots.
- Work closely with Service Delivery, Engineering, Talent, HR, and Safety to forecast demand, plan cohorts, and ensure smooth handovers from training into depots.
- Run a tight performance rhythm: dashboards, review cadences, and action plans on pass rates, incidents, time to competence, retention, and trainer utilisation.
Benefits
- Free Bus Travel for yourself + 3 (companion + 2 children OR 3 children)
- Pension Scheme Contributions
- Benefits Hub
- Employee Assistance Programme
- Cycle to Work Scheme
Essential Criteria
- Understanding of passenger transport operations standards (aligned with Transport Manager CPC expectation for knowledge of regs and operator licence compliance)
- Previous experience as Senior training leadership in Transport (ideally passenger) with end to end responsibility for strategy, delivery, quality assurance, and outcomes.
- Proven track record running Driver CPC training programmes and managing approved centre obligations (applications, renewals, monitoring).
- Confidence working with depot operations and unions; able to balance pace with engagement.
- Strong grasp of Driver CPC frameworks, course content expectations (road safety, HS&W, environmental impact), and permitted delivery models (classroom, practical, remote, modular).
- Credible, calm, decisive leader who sets the bar high and brings people with you. Data led and improvement minded; comfortable challenging constructively at SLT and depot level.
Applications should include:
- CV + explained motivation why you are applying for the post
- Examples of how you meet the skills required
- Any relevant qualifications and experience
The Equality Act
Metroline is an equal opportunity employer and all qualified applicants will receive consideration for employment with due regard to legal obligations for protected characteristics i.e. age, disability, marriage and civil partnership, gender reassignment, pregnancy and maternity, race, religion and belief, sex and sexual orientation.
Training Manager in Manchester employer: Metroline Manchester
Contact Detail:
Metroline Manchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the transport industry, especially those who might know someone at Metroline Manchester. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching Metroline Manchester’s values and recent achievements. Show us you’re not just another candidate; demonstrate how your experience aligns with our mission to raise the bar on safety and service.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on articulating your leadership style and how you plan to drive high performance in training – we want to hear your passion for developing others!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Metroline Manchester team!
We think you need these skills to ace Training Manager in Manchester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about becoming our Training Manager and how you can contribute to Metroline Manchester's mission.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience in training and transport operations, and don't forget to mention any innovative approaches you've used in the past that align with our goals.
Be Specific: When explaining your motivation and skills, be specific! Use examples from your previous roles to demonstrate how you've successfully managed training programmes and improved outcomes. We love a good story!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you're keen on joining our buzzing team at Metroline Manchester!
How to prepare for a job interview at Metroline Manchester
✨Know Your Stuff
Make sure you understand the ins and outs of passenger transport operations and Driver CPC standards. Brush up on relevant regulations and compliance requirements, as this will show your expertise and readiness to lead Metroline Manchester's training strategy.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading training teams and driving performance. Think about how you've set high standards and fostered a culture of accountability in previous roles. This is your chance to demonstrate that you're the credible and calm leader they need!
✨Be Innovative
Metroline Manchester is looking for someone who can modernise training methods. Come prepared with ideas on how to incorporate remote learning, simulators, or modular delivery into the training programme. Showing that you can think outside the box will set you apart from other candidates.
✨Engage with Their Vision
Familiarise yourself with Metroline Manchester's mission and values. During the interview, express your enthusiasm for their commitment to safety, service, and colleague experience. Relate your own values and experiences to theirs, demonstrating that you're not just a fit for the role, but for the company culture too.