Training Analysis Manager (Permanent) in Manchester

We’re Metroline Manchester, the newest addition to the Bee Network, buzzing in Greater Manchester since January 2025! We now operate over 200 routes on behalf of Transport for Greater Manchester (TfGM) from Hyde Road (Head Office), Tameside, Sharston and Wythenshawe depots. We’re proud to be the second largest bus operator in the capital, running around 17% of the city's scheduled services. Here in the UK, our 6,000-strong team helps over one million customers get where they need to go every single day – and now, we’re doing it in Manchester too!

Location: Hyde Road – Manchester Head Office + flexibility to travel to other Manchester depots

Hours: Full time permanent 38 hours per week (Monday to Friday)

The Training Manager will lead our end-to-end driver training strategy, shaping new entrants and licence holders into confident, safe and customer focused professionals who meet Metroline Manchester standards. They will own the training strategy and budget, ensure full DVSA compliance, and move theory testing into pre-recruitment to strengthen readiness. The role drives high performance through strong leadership of Driver Instructors, mentors and coordinators, with clear expectations, consistent standards and a relentless focus on safety, pass rates, time to competence, retention and audit outcomes.

The Training Manager will also modernise how we train by introducing innovative approaches such as remote learning where permitted, simulators and modular delivery, ensuring a high quality, efficient and engaging learning experience for all colleagues.

Responsibilities include:

• Manage annual course approvals/renewals and readiness for DVSA/DVA monitoring and quality assurance.
• Ensure course structure and durations comply with current Driver CPC rules (minimum hours, modular delivery where applicable, remote options where allowed).
• Clarify and embed the “our way” of safe, professional, customer focused driving, consistent across all depots.
• Work closely with Service Delivery, Engineering, Talent, HR, and Safety to forecast demand, plan cohorts, and ensure smooth handovers from training into depots.
• Run a tight performance rhythm: dashboards, review cadences, and action plans on pass rates, incidents, time to competence, retention, and trainer utilisation.

Benefits:

• Free Bus Travel for yourself + 3 (companion + 2 children OR 3 children)
• Pension Scheme Contributions
• Benefits Hub
• Employee Assistance Programme
• Cycle to Work Scheme

Requirements:

• Previous experience as Senior training leadership in Transport (ideally passenger) with end to end responsibility for strategy, delivery, quality assurance, and outcomes.
• Proven track record running Driver CPC training programmes and managing approved centre obligations (applications, renewals, monitoring).
• Confidence working with depot operations and unions; Strong grasp of Driver CPC frameworks, course content expectations (road safety, HS&W, environmental impact), and permitted delivery models (classroom, practical, remote, modular).
• Data led and improvement minded; comfortable challenging constructively at SLT and depot level.

Metroline is an equal opportunity employer and all qualified applicants will receive consideration for employment with due regard to legal obligations for protected characteristics i.e. age, disability, marriage and civil partnership, gender reassignment, pregnancy and maternity, race, religion and belief, sex and sexual orientation.