At a Glance
- Tasks: Engage with stakeholders, manage relationships, and support public affairs initiatives.
- Company: Join ComfortDelGro, a leader in the Bus & Coach industry.
- Benefits: Enjoy health insurance, free travel, and a generous pension contribution.
- Other info: Dynamic role with opportunities for professional growth and community investment.
- Why this job: Make a real impact by shaping our brand and reputation.
- Qualifications: 3+ years in stakeholder engagement or public affairs required.
The predicted salary is between 51750 - 63250 £ per year.
- Cricklewood, London, UK, Manchester, UK Metroline Permanent 50000
- Job Title
- Senior Stakeholder Engagement Officer
- Division
- UK&I Bus & Coach
- Reporting to
- Director of Corporate Affairs
- Department
- Corporate Affairs
- Location
- London / Manchester
- Job Summary
Corporate Affairs department in Comfort Del Gro UK&I supports the Bus & Coach business in both its external and internal engagement.
This team plays a critical role in shaping our brand, protecting our reputation, and ensuring that our narrative is effectively communicated to stakeholders.
The Senior Stakeholder Engagement Officer will play a key role enabling timely and meaningful two-way engagement with decision makers through building relationships and programmes of activity that to increase the profile and reputation of UK&I business with to support business objectives.
They will support the Director of Corporate Affairs in delivering a professional and high-quality public affairs offer for the business, through face-to-face engagement programmes, events, consultation response support, stakeholder mapping, public affairs monitoring and reporting.
- Main Responsibilities
- Engage and manage relationships with senior internal and external stakeholders, including government partners.
- Carry out stakeholder mapping, by identifying key individuals, groups, and organizations, understanding their interests and motivations tailor communication accordingly.
- Collect stakeholder feedback, track engagement metrics, and create reports on stakeholder engagement activity and progress.
- Carry out public affairs monitoring to identify relevant policy announcements, consultation opportunities, and reputational issues.
- Co-ordinate and contribute to organisational responses to consultations, public inquiries, and policy developments.
- Prepare briefing materials, draft presentations, and organise events and visits.
- Support delivery of community investment programmes.
- Support the wider work of the corporate affairs team through internal and external research and liaison with partner organisations, including on responses to press enquiries.
- Support crisis and issue responses as part of the wider crisis management team and collaborating with the Director of Corporate Affairs and Group Corporate Affairs team as appropriate.
Essential Criteria
- Over 3 years of experience in stakeholder engagement or public affairs or within a complex, multi-stakeholder organisation/environment.
- Good relationship-building and stakeholder management skills, with the ability to influence diverse audiences.
- Experience in interpreting policy and political developments and assess and communicate their impact.
- Experience in delivering programmes of face-to-face engagement, including operational visits and events.
- Proven ability to produce high-quality written outputs for senior audiences at pace.
- Highly organised, with the ability to manage multiple projects in a fast-paced, changing environment and skilled in managing competing priorities.
- Competencies & Skills
- Communication Skills: Excellent written and verbal communication, with the ability to convey complex ideas clearly to diverse audiences.
- Interpersonal Abilities: High emotional intelligence, negotiation skills, and the ability to influence without direct authority.
- Analytical Thinking: Ability to analyse feedback, understand policy developments, and spot potential risks to a project.
- Organisational Skills: Experience planning and managing multiple projects, organising large-scale events, and working to tight deadlines.
- Hours of work
- 38 hours per week, Monday to Friday
- Salary
Benefits
- Health insurance
- Life cover x 3 of salary
- Free travel on Tf L bus and underground plus one person after probation
- Access to counselling EAP
- Free flu jab if wanted
- Specsavers free eye test
- Cycle to work and Electric Vehicle scheme via salary sacrifice
- Employer contributes an extra 2% of pension on top of 3% mandatory
- #J-18808-Ljbffr
Senior Stakeholder Engagement Officer - ML139 in London employer: Metroline Ltd
Metroline Ltd is an excellent employer, offering a supportive work culture that values accuracy and attention to detail in payroll management. With opportunities for professional growth and development, employees benefit from a collaborative environment where their contributions are recognised. Located at the Head Office, the company provides a stable work-life balance with a standard 38-hour week, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Stakeholder Engagement Officer - ML139 in London
✨Get Involved in Industry Events
Jumping into industry events or leadership conferences can really help boost your visibility. Not only will you meet potential employers, but you’ll also get the chance to connect with other leaders in corporate management. Look for local or even virtual events that focus on leadership—every connection counts!
✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like Metroline Ltd.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like Metroline Ltd.
✨Tailor Your LinkedIn Presence
Ensure your LinkedIn profile is specifically tailored to corporate leadership. Highlight achievements, showcase relevant content and engage with posts in management groups. This not only builds your credibility but keeps you on the radar of companies looking for candidates like you as they post full-time opportunities.
We think you need these skills to ace Senior Stakeholder Engagement Officer - ML139 in London
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Metroline Ltd.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Metroline Ltd. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Metroline Ltd
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Metroline Ltd, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Metroline Ltd, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Metroline Ltd could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Metroline Ltd as they’re likely seeking a candidate who can enhance their workplace culture.
