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For Companies At a Glance
- Tasks: Support garage operations and ensure smooth administration processes.
- Company: Join a dynamic team focused on efficient service delivery.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Why this job: Be part of a team that values good practices and employee relations.
- Qualifications: Previous admin experience and IT skills are a plus.
- Other info: Flexible working hours with opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
The Garage Administration Assistant will work closely with and report directly to the Operations Manager. Responsible for ensuring the smooth daily operation of all garages administration functions. The post holder must have a thorough knowledge of all garage administration functions.
Main Responsibilities
- To assist the Garage Management and Supervisory staff in providing an efficient service;
- To promote a high level of employee relations through good working practices and to create effective working patterns to ensure the smooth running of the garage output;
- To ensure full compliance with standard garage procedures through regular monitoring and audits;
- To produce audit reports and liaise with appropriate managers on the results;
- To receive and deal with public complaints and Police enquiries, ensuring they are dealt with in accordance with company policy and legal requirements;
- Open, distribute and where appropriate, deal with all garage mail and correspondence, both internal and external;
- Record and maintain details/records of all garage incidents/accidents, including input into IRIS system;
- Document any lost property received and prepare for dispatch;
- Ensure all administration records pertaining to staff, and any equipment and property issued to them, are maintained and updated;
- Compile garage lost mileage returns and audit in accordance with contract compliance;
- To carry out period end returns as required, compile payroll information for garage staff using various systems;
- Complete, distribute and ensure return of all external off charges by specified deadlines;
- Compile minutes of meetings and distribute;
- To monitor and reorder stocks of stationery, ticket rolls and any other item required to ensure continued efficient operation of the output.
The duties listed above are not exhaustive.
Essential Criteria
- Previous experience within an administrative role is an advantage;
- Skilled in the use of IT systems, including Excel, Word, Email and Oracle;
Competencies
- Excellent interpersonal skills;
- Attention to detail;
- Ability to take accurate minutes at meetings;
- Able to use own initiative when dealing with issues and escalate where necessary;
- An understanding/appreciation of the service requirements and the management of day to day operational issues;
- Excellent oral and written communication skills.
Hours of work: 38 hours per week, Monday to Friday.
Garage Administration Assistant employer: Metroline Ltd
Contact Detail:
Metroline Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Garage Administration Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at the garages. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their values and how they run their garages. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on common questions related to administration roles and think about how your skills can benefit the garage operations. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Garage Administration Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Garage Administration Assistant role. Highlight your previous administrative experience and any relevant skills, especially in IT systems like Excel and Word. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your attention to detail and interpersonal skills, and don’t forget to show us your enthusiasm for working with the Operations Manager and the garage team.
Showcase Your Communication Skills: Since excellent oral and written communication skills are key for this position, make sure your application reflects that. Keep your language clear and concise, and double-check for any typos or errors. We love a candidate who pays attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re tech-savvy, which is a big plus for us!
How to prepare for a job interview at Metroline Ltd
✨Know Your Garage Admin Inside Out
Make sure you brush up on all the garage administration functions mentioned in the job description. Familiarise yourself with standard procedures and be ready to discuss how you've handled similar tasks in the past.
✨Show Off Your IT Skills
Since the role requires proficiency in IT systems like Excel, Word, and Oracle, prepare to demonstrate your skills. Bring examples of how you've used these tools effectively in previous roles, and maybe even practice a few Excel functions beforehand!
✨Be Ready for Real-Life Scenarios
Think about potential challenges you might face in this role, such as dealing with public complaints or managing incidents. Prepare some examples of how you've successfully navigated similar situations before, showcasing your problem-solving skills.
✨Communicate Clearly and Confidently
Excellent communication is key for this position. Practice articulating your thoughts clearly and concisely. You might even want to rehearse taking minutes from a mock meeting to show off your attention to detail and organisational skills.
