At a Glance
- Tasks: Lead a dynamic team to drive sales and create an amazing shopping experience.
- Company: Join Boux Avenue, a vibrant brand with a passion for customer service.
- Benefits: Enjoy a competitive salary, generous holidays, and awesome staff discounts.
- Why this job: Be a brand ambassador and inspire your team while having fun at work.
- Qualifications: Retail management experience and a love for the Boux brand are essential.
- Other info: Join a supportive environment with regular social events and growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
We’re looking for a confident, motivated and enthusiastic Team Manager to join the team. In this role, you’ll support the Store Manager in driving sales, developing the team, and delivering an exceptional Boux Avenue shopping experience.
Responsibilities
- Maximise sales through excellent selling and customer service
- Support the Store Manager in recruiting, developing and motivating the team
- Be a brand ambassador, showing passion for Boux Avenue and inspiring colleagues to do the same
- Maintain all management controls including stock, security, admin, cost control, health & safety and shrinkage
- Introduce new promotions, the Loyalty scheme and bra fit services with enthusiasm
- Give timely and constructive feedback to colleagues on goals, targets and performance
- Coach the team to consistently deliver outstanding customer service
- Support the Store Manager in achieving Balanced Score Card objectives
Qualifications
- Proven retail management experience (supervisor level or above)
- A genuine passion for the Boux brand with the ability to inspire others
- Experience working in a fast-paced, multi-tasking retail environment
- A strong focus on customer service and delivering standout experiences
- The ability to motivate a team and recognise individual strengths
- Strong organisational skills and the ability to adapt plans when needed
- A positive, proactive approach to change
Benefits
You’ll receive a competitive salary, generous holiday allowance, a fun and supportive working environment with regular social events, and staff discounts across Boux Avenue, Ryman and Robert Dyas.
Team Manager at Boux Avenue in Gateshead employer: Metrocentre UK
Contact Detail:
Metrocentre UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager at Boux Avenue in Gateshead
✨Tip Number 1
Get to know Boux Avenue inside out! Familiarise yourself with their products, values, and customer service approach. This way, when you walk into that interview, you can show off your passion and knowledge about the brand.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated a team or handled challenges in a retail environment. We want to hear those stories that showcase your ability to inspire others and drive sales.
✨Tip Number 3
Don’t just sit back and wait for opportunities to come to you. Network like a pro! Connect with current employees on LinkedIn or attend events where Boux Avenue is present. It’s all about making those connections that could give you an edge.
✨Tip Number 4
When you're ready to apply, do it through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Team Manager at Boux Avenue in Gateshead
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the Boux Avenue brand shine through. We want to see how you can inspire others and bring that passion into the team!
Tailor Your Experience: Make sure to highlight your retail management experience in a way that aligns with the responsibilities of the Team Manager role. We love seeing how your past experiences can help us drive sales and deliver exceptional customer service.
Be Specific: Use specific examples from your previous roles to demonstrate your skills in motivating teams and achieving targets. We appreciate clear, concrete evidence of how you've made a difference in your past positions.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with Boux Avenue.
How to prepare for a job interview at Metrocentre UK
✨Know the Boux Avenue Brand
Before your interview, dive deep into understanding Boux Avenue's brand values and products. Familiarise yourself with their latest promotions and customer service initiatives. This will not only show your genuine passion for the brand but also help you articulate how you can contribute to their mission.
✨Showcase Your Leadership Skills
As a Team Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully developed team members or driven sales. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customer situations or improving customer experiences. Think of specific instances where you’ve gone above and beyond in customer service. Highlight your problem-solving skills and how you coach others to deliver outstanding service.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, upcoming promotions, or how success is measured in the role. This shows your interest in the position and helps you gauge if it's the right fit for you.