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- Tasks: Deliver premium customer service and build genuine connections with shoppers.
- Company: Join the stylish Reiss team at our Newcastle Metro store.
- Benefits: Enjoy generous discounts, commission, and career development opportunities.
- Why this job: Be a brand ambassador for luxury fashion and make a real impact.
- Qualifications: Passion for fashion and previous retail experience preferred.
- Other info: Dynamic team environment with a focus on sustainability and quality.
The predicted salary is between 24000 - 36000 £ per year.
We’re looking for a passionate and customer-focused Sales Associate to join the Reiss team at our Newcastle Metro store. At Reiss, we’re proud of our commitment to sustainability, quality and timeless design, and our retail teams play a key role in delivering an elevated and memorable shopping experience.
What will your duties be as a Sales Associate?
- Deliver a premium, tailored customer service experience
- Provide in-depth knowledge of the Reiss brand and product range
- Build genuine connections with customers by understanding their needs
- Act as a Reiss Brand Ambassador on the shop floor
- Maintain high visual merchandising and store presentation standards
- Communicate effectively with customers, colleagues and management
- Support the management team in achieving sales and operational goals
- Work collaboratively as part of a fast-paced retail team
What are we looking for in you?
- A passion for premium or luxury fashion brands
- Previous experience in a customer-facing or retail environment
- A strong customer-first mindset with excellent service skills
- The ability to adapt to changing priorities and work flexibly
- Confidence communicating with a wide range of customers
- Strong organisational and decision-making skills
- A positive, team-focused attitude
What are the benefits?
- Seasonal business wear allowance
- Generous staff discount
- Rewarding commission structure
- Wellbeing and financial support through the Employee Assistance Programme
- Low-cost health support via a medical cash plan
- Fitness discounts
- Family-friendly policies including enhanced parental pay
- 23 days annual leave, increasing to 25 days after 2 years’ service
- Employee referral scheme
- Career development and progression opportunities
Sales Associate at REISS in Gateshead employer: Metrocentre UK
Contact Detail:
Metrocentre UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate at REISS in Gateshead
✨Tip Number 1
Get to know the Reiss brand inside out! Familiarise yourself with their products, values, and sustainability efforts. This way, when you chat with the team, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Practice your customer service skills before the interview. Think about how you would handle different customer scenarios and be ready to share examples from your past experiences. We want to see that customer-first mindset in action!
✨Tip Number 3
Show your team spirit! Retail is all about collaboration, so be prepared to discuss how you've worked well in teams before. Highlighting your positive attitude and flexibility will definitely catch their eye.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Reiss family. Let’s get you that Sales Associate role!
We think you need these skills to ace Sales Associate at REISS in Gateshead
Some tips for your application 🫡
Show Your Passion: Let your love for premium and luxury fashion shine through in your application. We want to see how your enthusiasm aligns with our commitment to quality and sustainability.
Tailor Your Experience: Highlight any previous customer-facing roles you've had, especially in retail. We’re looking for those who can deliver a tailored customer service experience, so make sure to showcase relevant skills and experiences.
Be Genuine: When writing your application, focus on building a genuine connection with us. Share stories that reflect your ability to understand customer needs and how you’ve gone the extra mile in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Reiss!
How to prepare for a job interview at Metrocentre UK
✨Know Your Reiss
Before the interview, dive deep into the Reiss brand. Familiarise yourself with their latest collections, sustainability efforts, and overall ethos. This knowledge will not only impress your interviewers but also help you connect your passion for fashion with their values.
✨Showcase Your Customer Service Skills
Prepare to share specific examples from your previous roles where you delivered exceptional customer service. Think about times when you went above and beyond to meet a customer's needs, as this aligns perfectly with the customer-first mindset they’re looking for.
✨Practice Your Communication
Since effective communication is key in retail, practice articulating your thoughts clearly and confidently. You might even role-play common customer scenarios with a friend to demonstrate how you would handle various situations on the shop floor.
✨Emphasise Teamwork
Reiss values collaboration, so be ready to discuss how you've worked successfully within a team in the past. Highlight your ability to adapt to changing priorities and support your colleagues, showcasing that you're a team player who can thrive in a fast-paced environment.
