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- Tasks: Empower customers with personalised skincare journeys and lead your team to success.
- Company: Join Dermalogica, the number 1 professional skincare brand globally.
- Benefits: Enjoy competitive salary, private healthcare, and a birthday off work!
- Why this job: Be part of a revolutionary movement in the skincare industry and inspire others.
- Qualifications: Level 3 Beauty Therapy qualification and 2 years management experience required.
- Other info: Great opportunities for personal development and access to exclusive product discounts.
The predicted salary is between 24000 - 27000 £ per year.
Salary £24,000 - £27,000 (depending on qualifications), plus uncapped commission and quarterly bonus.
We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica, we are on a mission to change and revolutionise this industry through our 3 pillars which form our brand DNA: Education, Personalisation, and Human Touch.
A Dermalogica Business Account Manager is at the true heart of where these results happen in our Business. Based on the shop floor with your team, you are responsible for encompassing our mission of empowering and educating all our customers to achieve their best skin possible. You will drive new business opportunities and encourage your team to think outside the box and help them excel.
Qualifications:- Equivalent Level 3 in Beauty Therapy with Facial Electricals (essential)
- Level 4 Beauty Therapy qualification, which must include Microneedling and Chemical Peels (Dermalogica will fund this if not held, worth £3,200)
- At least 2-year management experience, ideally within a retail environment
- Outgoing, creative thinker who can create theatre at the counter to inspire and draw customers
- Passion for skin health like no other; inspire others with this passion
- Guide customers through a journey, advising, listening, and connecting at every touchpoint, aiming to wow with a personalized experience
- Perform treatments and set up a skincare programme combining treatment and homecare to achieve goals, sharing treatment plans and educating on recommended homecare
- Drive retail growth month-on-month by motivating and supporting the team, thinking creatively with event ideas, and exceeding all location targets & KPIs
- Lead in-store events, on-counter activity, and masterclasses, ensuring all events are fully booked
- Be a role model and perform all services at the highest standard; provide on-counter training to the team on new innovations with the support of the District Sales & Education Manager and Retail Training Manager
- Work independently as a one-person counter
- Adhere to grooming standards to embody Dermalogica ethos daily
- Private Health Care with Vitality and Medicash
- Life insurance with Legal and General, including Virtual GP with Health365, wellbeing and counselling, and Financial Protection
- 5% pension contribution from the company and access to a pension advisor
- Birthday off work!
- 5 paid sick days per year
- £70 monthly product allocation
- Access to new product innovation before shelf launch
- 30% off other Unilever Prestige Brands such as Hourglass, Living Proof, Tatcha, Murad and Kate Somerville
- Access to Unilever Discounts, an online shopping website discounts on multiple high-street brands
- Opportunity for growth and progression, with investment in personal development through learning and development platforms
Business Account Manager at Dermalogica... in Gateshead employer: Metrocentre UK
Contact Detail:
Metrocentre UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Account Manager at Dermalogica... in Gateshead
✨Tip Number 1
Get to know Dermalogica inside out! Familiarise yourself with our products, values, and mission. When you walk into that interview, show us your passion for skin health and how you can embody our ethos.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This not only gives you insights but also shows us you're genuinely interested in being part of the Dermalogica family.
✨Tip Number 3
Prepare for role-play scenarios! As a Business Account Manager, you'll be guiding customers through their skincare journey. Practise how you'd engage with customers and handle different situations to impress us during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our mission to revolutionise the skincare industry.
We think you need these skills to ace Business Account Manager at Dermalogica... in Gateshead
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your love for skincare shine through! Share personal experiences or stories that highlight your passion and how it aligns with Dermalogica's mission to empower customers.
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Account Manager role. Highlight relevant experience, especially in management and retail, and connect your skills to the responsibilities mentioned in the job description.
Be Creative and Engaging: Since the role involves inspiring others, don’t be afraid to showcase your creativity in your application. Use engaging language and examples that demonstrate how you can bring theatre to the counter and motivate your team.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Dermalogica!
How to prepare for a job interview at Metrocentre UK
✨Know Your Skincare Stuff
Make sure you brush up on your skincare knowledge before the interview. Understand Dermalogica's products, their unique selling points, and how they align with the brand's mission of education and personalisation. This will show your passion for skin health and your ability to connect with customers.
✨Showcase Your Management Skills
Since the role requires at least 2 years of management experience, be ready to discuss specific examples of how you've motivated a team in the past. Think about times when you’ve driven retail growth or led successful events, as these experiences will resonate well with the interviewers.
✨Be Creative and Think Outside the Box
Dermalogica values creativity, so come prepared with innovative ideas for events or customer engagement strategies. Share how you can create 'theatre' at the counter and inspire your team to excel. This will demonstrate that you’re not just a follower but a leader who can drive results.
✨Embody the Brand Ethos
During the interview, reflect Dermalogica's ethos of the human touch and personal connection. Practice how you would guide customers through their skincare journey, ensuring you convey warmth and empathy. This will help you stand out as someone who truly embodies the brand's values.