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- Tasks: Lead a dynamic team and deliver exceptional customer service in a fast-paced retail environment.
- Company: Join the vibrant Paris Dress House team at Metrocentre.
- Benefits: Competitive pay, hands-on experience, and a fun work atmosphere.
- Other info: Flexible hours including evenings and weekends; bring your CV to apply!
- Why this job: Make a real impact on customer experiences while developing your leadership skills.
- Qualifications: 3+ years in retail, management experience, and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
We’re looking for an experienced and highly organised Assistant Store Manager to join the team. This is a hands‑on role suited to someone with a genuine passion for customer experience, strong leadership skills and the ability to thrive in a fast‑paced retail environment. You’ll support the Store Manager in driving performance, leading the team and ensuring every customer receives an exceptional, high-quality experience.
Responsibilities
- Drive sales performance and achieve store KPIs
- Deliver exceptional, above‑and‑beyond customer service at all times
- Lead, motivate and support the team to maintain a positive working environment
- Manage appointments, collections and customer enquiries
- Handle customer issues professionally, protecting the overall customer journey
- Maintain accurate administration including records, payment plans and systems
- Liaise with suppliers and track orders effectively
- Ensure the store is always clean, organised and presented to a high standard
- Support day‑to‑day store operations alongside the Store Manager
Qualifications
- Minimum 3 years’ experience in retail or sales
- Previous management or supervisory experience (essential)
- Strong leadership skills with confidence managing people
- Excellent organisation and attention to detail
- Ability to resolve conflict calmly and professionally
- A customer‑first mindset with high standards
- Ability to work under pressure in a busy environment
- Flexibility to work Metrocentre trading hours, including evenings and weekends
Additional Information
To apply, please bring your CV to Paris Dress House in Upper Red Mall. Location: Metrocentre, Gateshead NE11 9XF.
Assistant Store Manager at Paris Dress House in Gateshead employer: Metrocentre UK
Contact Detail:
Metrocentre UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager at Paris Dress House in Gateshead
✨Tip Number 1
Get to know the store before you apply! Pop into Paris Dress House, check out the vibe, and chat with the team. This shows your genuine interest and helps you tailor your approach when you do apply.
✨Tip Number 2
When you go in to drop off your CV, make sure to dress the part! Show them you understand their brand and can represent it well. First impressions matter, so look sharp and confident!
✨Tip Number 3
Be ready to talk about your leadership style and how you handle customer service challenges. They want to see that you can keep a cool head under pressure, so have some examples ready to share!
✨Tip Number 4
Follow up after you’ve submitted your CV! A quick call or visit to express your enthusiasm can set you apart from other candidates. It shows you’re proactive and really keen on the role!
We think you need these skills to ace Assistant Store Manager at Paris Dress House in Gateshead
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer experience shine through. We want to see that you genuinely care about providing exceptional service and creating a positive environment for both customers and your team.
Highlight Your Leadership Skills: Make sure to emphasise your leadership experience in your CV. We’re looking for someone who can motivate and support the team, so share examples of how you've successfully led a team in the past.
Be Organised and Detail-Oriented: Since this role requires strong organisational skills, ensure your application is well-structured and free from errors. We appreciate attention to detail, so double-check everything before submitting!
Apply Through Our Website: While we mention bringing your CV to Paris Dress House, we encourage you to apply through our website as well. It’s a great way to ensure your application gets noticed and allows us to keep track of all candidates easily.
How to prepare for a job interview at Metrocentre UK
✨Know Your Stuff
Before heading to the interview, make sure you’re familiar with Paris Dress House and its values. Research their customer service approach and think about how your experience aligns with their mission. This will show that you’re genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you successfully led a team or resolved conflicts. Highlight how you motivated your team to achieve sales targets or improve customer service.
✨Customer Experience is Key
Since this role focuses heavily on customer experience, be ready to discuss how you’ve gone above and beyond for customers in previous positions. Think of specific instances where you turned a negative situation into a positive one, showcasing your customer-first mindset.
✨Stay Organised and Detail-Oriented
The job requires excellent organisation skills, so come prepared to talk about how you manage your time and tasks effectively. You might want to share tools or methods you use to keep track of appointments, collections, and customer enquiries, demonstrating your attention to detail.