At a Glance
- Tasks: Lead a dynamic team, drive sales, and deliver exceptional customer service.
- Company: Join the stylish Paris Dress House with a focus on customer satisfaction.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Other info: Opportunity for growth in a fast-paced, supportive atmosphere.
- Why this job: Be part of a vibrant team and make a real impact in retail.
- Qualifications: 5 years of retail experience and strong leadership skills required.
The predicted salary is between 30000 - 42000 £ per year.
Hours per Week: 37 (fully flexible inc. evenings and weekends)
We’re looking for an experienced Assistant Store Manager with exceptionally high standards, outstanding organisation skills, and a genuine passion for customer satisfaction.
Minimum 5 years’ retail or sales experience (management essential). You must be confident leading people, resolving conflict calmly, and creating a positive, motivated team while delivering an outstanding customer experience.
This is a hands‑on role focused on:
- Driving sales and KPIs
- Delivering above-and-beyond customer service at all times
- Keeping the team happy, supported and performing
- Managing appointments, collections and customer enquiries
- Handling issues professionally and protecting the customer journey
- Maintaining accurate admin (prom registry, payment plans, records)
- Liaising with suppliers and tracking orders
- Keeping the store immaculate and organised
You’ll be highly organised, emotionally intelligent, calm under pressure and fully flexible for Metrocentre trading hours (including evenings & weekends). Customer experience and standards come first.
Assistant Store Manager at Paris Dress ... in Gateshead employer: Metrocentre UK
At Paris Dress House, we pride ourselves on fostering a vibrant and supportive work culture that prioritises employee growth and development. As an Assistant Store Manager, you will enjoy flexible working hours, a collaborative team environment, and the opportunity to lead a passionate group dedicated to delivering exceptional customer service in the heart of the Metrocentre. Join us to be part of a company that values your contributions and offers a rewarding career path in retail management.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager at Paris Dress ... in Gateshead
✨Tip Number 1
Get to know the company inside out! Research Paris Dress House, their values, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for their brand.
✨Tip Number 2
Practice your leadership stories! Think of times you've led a team or resolved conflicts. We want you to be ready to share those experiences in a way that highlights your skills and shows how you can create a motivated team.
✨Tip Number 3
Showcase your customer service skills! Prepare examples of how you've gone above and beyond for customers in the past. This role is all about delivering outstanding customer experiences, so let them know you’re the right fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Assistant Store Manager at Paris Dress ... in Gateshead
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your genuine passion for customer satisfaction shine through. Share specific examples of how you've gone above and beyond for customers in your previous roles. We want to see that you truly care about creating a positive experience!
Highlight Your Leadership Skills:As an Assistant Store Manager, you'll be leading a team, so make sure to emphasise your leadership experience. Talk about how you've motivated your team, resolved conflicts, and created a supportive environment. We love seeing candidates who can inspire others!
Be Organised and Detail-Oriented:Since this role involves managing appointments, collections, and admin tasks, it's crucial to showcase your organisational skills. Mention any systems or processes you've implemented to keep things running smoothly. We appreciate candidates who can keep everything in check!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the details about the role. Plus, it shows us you're serious about joining our team at Paris Dress House!
How to prepare for a job interview at Metrocentre UK
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've motivated your team in the past, resolved conflicts, and created a positive work environment. This will show that you can handle the responsibilities of the role.
✨Know Your Numbers
Familiarise yourself with key performance indicators (KPIs) relevant to retail. Be ready to discuss how you've driven sales in previous roles and what strategies you used to meet or exceed targets. This shows that you're results-oriented and understand the business side of retail.
✨Customer Service is Key
Prepare to talk about your approach to customer service. Think of specific instances where you went above and beyond for a customer or handled a difficult situation. Highlighting your passion for customer satisfaction will resonate well with the interviewers.
✨Be Organised and Flexible
Since the role requires flexibility and strong organisational skills, come prepared with examples of how you've managed multiple tasks or adapted to changing schedules in the past. This will demonstrate that you can thrive in a dynamic retail environment.
