At a Glance
- Tasks: Lead a passionate team, inspire excellence, and drive guest experiences in our unique mini-golf venues.
- Company: Join Treetop Golf, where we create extraordinary leisure experiences through innovation and storytelling.
- Benefits: Earn up to £32,000 plus bonuses, enjoy mental health support, and free hot drinks on duty.
- Other info: Inclusive environment with opportunities for personal growth and development.
- Why this job: Be part of a mission to spread wonder and make every moment extraordinary for our guests.
- Qualifications: Strong leadership skills and a passion for hospitality are essential.
The predicted salary is between 32000 - 37000 £ per year.
Salary Up to £32,000 + bonus up to £5,000
Contract 40 hours per week
A bit about us
At Treetop we are on a mission to spread wonder. Our immersive mini-golf destinations are like no other leisure experience. Through amazing detail, quality, storytelling and technology, we transport our guests to a world where ancient spirits stir, nature glows and where every moment is extraordinary. With six UK venues you won't catch us standing still. We're always thinking about how we can push the boundaries even further, bringing people together to enjoy themselves in new and surprising ways. Our focus is on attracting people who are aligned with our mission. A genuine love of great hospitality is a given. Our leaders take pride in their mindset, their presence, and the impact they create. They enjoy achieving results through collaboration, curiosity, and innovation. You’ll be joining a close-knit team that supports one another to be the best we can be. Our rainforests are inclusive, and we welcome applications from people of all backgrounds.
We’re looking for someone who will:
- Lead from the front, consistently setting and upholding high standards for both our guests and our team
- Inspire, motivate, and coach the team every day, role-modelling our values and behaviours with a growth mindset
- Support with recruitment, ensuring we attract and retain the right people for our business
- Have honest, respectful conversations with a 'let’s solve it' mindset, understanding individual needs and fostering a positive, high-trust workplace
- Be detail-focused, analytical, and proactive in managing performance, reporting on results, analysing trends, and implementing strategies that drive commercial success
- Plan ahead to create smooth, sustainable performance rather than peaks and troughs
- Celebrate progress regularly in a specific and authentic way, recognising that the journey matters as much as the outcome
What you’ll get up to:
- Inspire your team to shine in our key metrics and support recruitment, onboarding, training and development
- Identify new revenue strategies, and drive repeat visits and revenue per guest
- Support all business operations being mindful of budgets and expenses
- Use data to understand guest insights and collaborate with teams from across Treetop to explore revenue driving opportunities
- Maintain high standards in all site areas, and be an expert in all aspects of the mini golf experience ensuring that guests receive the highest quality experience
What’s in it for you:
- Up to £32,000 salary per annum
- Quarterly performance related bonus programme up to £5,000 annually
- Access to our team wellbeing app - to help promote mental health awareness and wellbeing in our teams
- Mental health support in all of our Treetop sites
- Free hot drinks on duty
- Friends and family discounts on food, drink and mini golf off duty
Assistant General Manager at Treetop Golf in Gateshead employer: Metrocentre UK
At Treetop Golf, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. With a focus on personal growth and team collaboration, we offer competitive salaries, performance-related bonuses, and unique benefits such as mental health support and discounts for friends and family. Join us in our mission to create extraordinary experiences while enjoying a supportive environment that values your contributions and encourages innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager at Treetop Golf in Gateshead
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Metrocentre UK. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Metrocentre UK
Don't be shy about reaching out to Metrocentre UK directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant General Manager at Treetop Golf in Gateshead
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Metrocentre UK and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Metrocentre UK
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
