At a Glance
- Tasks: Lead a passionate team, inspire excellence, and drive guest experiences in our unique mini-golf venues.
- Company: Join Treetop Golf, where we create extraordinary leisure experiences through innovation and storytelling.
- Benefits: Earn up to £32,000 plus bonuses, enjoy mental health support, and free hot drinks on duty.
- Other info: Inclusive environment with opportunities for personal growth and development.
- Why this job: Be part of a mission to spread wonder and make every moment extraordinary for our guests.
- Qualifications: Strong leadership skills and a passion for hospitality are essential.
The predicted salary is between 32000 - 37000 £ per year.
Salary Up to £32,000 + bonus up to £5,000
Contract 40 hours per week
A bit about us
At Treetop we are on a mission to spread wonder. Our immersive mini-golf destinations are like no other leisure experience. Through amazing detail, quality, storytelling and technology, we transport our guests to a world where ancient spirits stir, nature glows and where every moment is extraordinary. With six UK venues you won't catch us standing still. We're always thinking about how we can push the boundaries even further, bringing people together to enjoy themselves in new and surprising ways. Our focus is on attracting people who are aligned with our mission. A genuine love of great hospitality is a given. Our leaders take pride in their mindset, their presence, and the impact they create. They enjoy achieving results through collaboration, curiosity, and innovation. You’ll be joining a close-knit team that supports one another to be the best we can be. Our rainforests are inclusive, and we welcome applications from people of all backgrounds.
We’re looking for someone who will:
- Lead from the front, consistently setting and upholding high standards for both our guests and our team
- Inspire, motivate, and coach the team every day, role-modelling our values and behaviours with a growth mindset
- Support with recruitment, ensuring we attract and retain the right people for our business
- Have honest, respectful conversations with a 'let’s solve it' mindset, understanding individual needs and fostering a positive, high-trust workplace
- Be detail-focused, analytical, and proactive in managing performance, reporting on results, analysing trends, and implementing strategies that drive commercial success
- Plan ahead to create smooth, sustainable performance rather than peaks and troughs
- Celebrate progress regularly in a specific and authentic way, recognising that the journey matters as much as the outcome
What you’ll get up to:
- Inspire your team to shine in our key metrics and support recruitment, onboarding, training and development
- Identify new revenue strategies, and drive repeat visits and revenue per guest
- Support all business operations being mindful of budgets and expenses
- Use data to understand guest insights and collaborate with teams from across Treetop to explore revenue driving opportunities
- Maintain high standards in all site areas, and be an expert in all aspects of the mini golf experience ensuring that guests receive the highest quality experience
What’s in it for you:
- Up to £32,000 salary per annum
- Quarterly performance related bonus programme up to £5,000 annually
- Access to our team wellbeing app - to help promote mental health awareness and wellbeing in our teams
- Mental health support in all of our Treetop sites
- Free hot drinks on duty
- Friends and family discounts on food, drink and mini golf off duty
Assistant General Manager at Treetop Golf in Gateshead employer: Metrocentre UK
Metrocentre UK is an exceptional employer that values its team members by fostering a vibrant work culture centred around fashion and customer service excellence. Employees benefit from comprehensive training opportunities, a supportive environment, and the chance to engage with a diverse clientele, making it a rewarding place to grow professionally while enjoying the dynamic atmosphere of a leading retail destination.
