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- Tasks: Lead a dynamic team and deliver exceptional customer experiences in a fast-paced retail environment.
- Company: Join the vibrant Paris Dress House team at Metrocentre.
- Benefits: Competitive pay, flexible hours, and a fun work atmosphere.
- Other info: Bring your CV to apply and start your journey with us!
- Why this job: Make a real impact on customer satisfaction and team success.
- Qualifications: 3+ years in retail, strong leadership, and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Hours per Week: 38 (including evenings and weekends)
We’re looking for an experienced and highly organised Assistant Store Manager to join the team. This is a hands‑on role suited to someone with a genuine passion for customer experience, strong leadership skills and the ability to thrive in a fast‑paced retail environment. You’ll support the Store Manager in driving performance, leading the team and ensuring every customer receives an exceptional, high-quality experience.
Responsibilities
- Drive sales performance and achieve store KPIs
- Deliver exceptional, above‑and‑beyond customer service at all times
- Lead, motivate and support the team to maintain a positive working environment
- Manage appointments, collections and customer enquiries
- Handle customer issues professionally, protecting the overall customer journey
- Maintain accurate administration including records, payment plans and systems
- Liaise with suppliers and track orders effectively
- Ensure the store is always clean, organised and presented to a high standard
- Support day‑to‑day store operations alongside the Store Manager
Qualifications
- Minimum 3 years’ experience in retail or sales
- Previous management or supervisory experience (essential)
- Strong leadership skills with confidence managing people
- Excellent organisation and attention to detail
- Ability to resolve conflict calmly and professionally
- A customer‑first mindset with high standards
- Ability to work under pressure in a busy environment
- Flexibility to work Metrocentre trading hours, including evenings and weekends
Additional Information
To apply, please bring your CV to Paris Dress House in Upper Red Mall. Location: Metrocentre, Gateshead NE11 9XF.
Assistant Store Manager at Paris Dress House employer: Metrocentre UK
Contact Detail:
Metrocentre UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager at Paris Dress House
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Paris Dress House. Understand their values, what they stand for, and how they treat their customers. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and run through some common interview questions. Focus on showcasing your leadership skills and customer service experience. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Dress to impress! Since you're applying for a role in retail, make sure your outfit reflects the brand's style. Looking sharp not only boosts your confidence but also shows that you understand the importance of presentation in the retail world.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the Assistant Store Manager role.
We think you need these skills to ace Assistant Store Manager at Paris Dress House
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer experience shine through. We want to see that you genuinely care about providing exceptional service and creating a positive environment for both customers and your team.
Highlight Your Experience: Make sure to showcase your relevant retail and management experience. We’re looking for someone with at least 3 years in the field, so don’t be shy about detailing your past roles and how they’ve prepared you for this position.
Be Organised: Attention to detail is key! Ensure your CV is well-structured and free of errors. We appreciate a tidy application that reflects your organisational skills, which are essential for the Assistant Store Manager role.
Apply Through Our Website: While we love seeing CVs in person, applying through our website can streamline the process. It helps us keep track of applications better, so make sure to check it out and submit your details there!
How to prepare for a job interview at Metrocentre UK
✨Know Your Stuff
Before heading to the interview, make sure you’re familiar with Paris Dress House and its values. Research their customer service approach and sales strategies. This will help you demonstrate your genuine passion for customer experience during the interview.
✨Showcase Your Leadership Skills
Prepare examples from your previous roles where you successfully led a team or resolved conflicts. Highlight how you motivated your team to achieve KPIs and maintained a positive working environment. This will show that you have the strong leadership skills they’re looking for.
✨Customer-Centric Mindset
Be ready to discuss how you’ve delivered exceptional customer service in the past. Think of specific instances where you went above and beyond to ensure customer satisfaction. This aligns perfectly with the role’s focus on providing a high-quality customer experience.
✨Stay Organised and Detail-Oriented
Since the role requires excellent organisation and attention to detail, prepare to talk about how you manage appointments, collections, and customer enquiries. Share any systems or methods you use to keep everything running smoothly, as this will demonstrate your fit for the position.