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- Tasks: Lead a dynamic team and deliver exceptional customer experiences in a fast-paced retail environment.
- Company: Join the vibrant Paris Dress House team at Metrocentre.
- Benefits: Competitive pay, flexible hours, and a fun work atmosphere.
- Other info: Bring your CV to apply and start your journey with us!
- Why this job: Make a real impact on customer satisfaction while developing your leadership skills.
- Qualifications: 3+ years in retail, with strong management and organisational skills.
The predicted salary is between 25000 - 30000 £ per year.
We’re looking for an experienced and highly organised Assistant Store Manager to join the team. This is a hands‑on role suited to someone with a genuine passion for customer experience, strong leadership skills and the ability to thrive in a fast‑paced retail environment. You’ll support the Store Manager in driving performance, leading the team and ensuring every customer receives an exceptional, high-quality experience.
Responsibilities
- Drive sales performance and achieve store KPIs
- Deliver exceptional, above‑and‑beyond customer service at all times
- Lead, motivate and support the team to maintain a positive working environment
- Manage appointments, collections and customer enquiries
- Handle customer issues professionally, protecting the overall customer journey
- Maintain accurate administration including records, payment plans and systems
- Liaise with suppliers and track orders effectively
- Ensure the store is always clean, organised and presented to a high standard
- Support day‑to‑day store operations alongside the Store Manager
Qualifications
- Minimum 3 years’ experience in retail or sales
- Previous management or supervisory experience (essential)
- Strong leadership skills with confidence managing people
- Excellent organisation and attention to detail
- Ability to resolve conflict calmly and professionally
- A customer‑first mindset with high standards
- Ability to work under pressure in a busy environment
- Flexibility to work Metrocentre trading hours, including evenings and weekends
Additional Information
To apply, please bring your CV to Paris Dress House in Upper Red Mall. Location: Metrocentre, Gateshead NE11 9XF.
Assistant Store Manager at Paris Dress... employer: Metrocentre UK
Contact Detail:
Metrocentre UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager at Paris Dress...
✨Tip Number 1
Get to know the store before you apply! Pop in, chat with the staff, and soak up the vibe. This will not only help you understand the customer experience but also give you some great talking points during your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past roles where you’ve motivated a team or resolved conflicts. We want to see how you can bring that positive energy to Paris Dress House.
✨Tip Number 3
Be ready to discuss how you handle busy environments. Retail can get hectic, so share your strategies for staying organised and ensuring customers leave happy, even when things get a bit chaotic.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and serious about joining our team at Paris Dress House.
We think you need these skills to ace Assistant Store Manager at Paris Dress...
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer experience shine through. We want to see that you genuinely care about providing exceptional service and creating a positive environment for both customers and your team.
Highlight Your Leadership Skills: Make sure to emphasise your leadership experience in your application. We’re looking for someone who can motivate and support the team, so share examples of how you've successfully led others in previous roles.
Be Organised and Detail-Oriented: Since this role requires strong organisational skills, ensure your application is well-structured and free of errors. We appreciate attention to detail, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Metrocentre UK
✨Know Your Stuff
Before heading to the interview, make sure you’re familiar with Paris Dress House and their values. Research their customer service approach and think about how your experience aligns with their mission. This will show that you’re genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you motivated your team to achieve sales targets or improve customer service.
✨Customer Experience is Key
Since this role focuses heavily on customer experience, be ready to discuss how you’ve gone above and beyond for customers in previous positions. Share specific stories that illustrate your customer-first mindset and how you handled challenging situations professionally.
✨Dress the Part
First impressions matter, especially in retail! Make sure to dress smartly and appropriately for the interview. Aim for a polished look that reflects the brand's style, as this will show that you understand the importance of presentation in a retail environment.