We're expanding our team and looking for brilliant new Prom Stylists to join Paris Dress House. Established in 2001, Paris Dress House has grown into one of the North East’s leading prom destinations. We pride ourselves on offering an exceptional selection of dresses alongside a personal, memorable experience for every customer who walks through our doors. This isn't ordinary retail. Our stylists work one-to-one with customers during one of the most exciting shopping experiences of their teenage years, helping them find the dress and making sure they leave feeling amazing.
THE ROLE
Our stylists are involved in all areas of our busy showroom, from delivering exceptional appointments to preparing and organising hundreds of beautiful prom dresses. Your role will include:
- Hosting one-to-one prom appointments
- Styling customers and recommending dresses to suit them
- Delivering exceptional customer service throughout the customer journey
- Working towards individual and team sales targets
- Styling accessories and helping customers complete their overall look
- Steaming and preparing dresses to a high standard
- Receiving, checking and processing stock and deliveries
- Preparing and organising customer orders
- Maintaining accurate stock and customer records
- Keeping our showroom, rails, stock areas and displays beautifully organised
- Using our computer systems for customer, appointment and stock administration
- Learning our designers, collections, fits and fabrics
- Supporting the wider team with the day-to-day running of the store
ABOUT YOU
Applicants must: Be aged 18 or over
Have previous experience working in a customer-facing role
Be confident and comfortable communicating with customers
Have strong computer and digital skills
Be highly organised with excellent attention to detail
Be reliable, punctual and hardworking
Be comfortable working in a busy, fast-paced environment
Be available to work weekends and evenings, particularly throughout our busiest prom season Previous experience within fashion, occasionwear, retail or a sales environment is highly desirable.
We're particularly looking for people who are:
Warm, friendly and naturally engaging
Confident giving advice and recommendations
Proactive and able to see what needs doing without always being asked
Commercially minded and motivated by achieving sales
Organised and thorough
Stylish and well presented
Positive, enthusiastic and willing to learn
Great team players who are always willing to get involved
You need to enjoy both sides of the role: creating an amazing customer experience and doing the behind-the-scenes work that keeps a busy store running beautifully.
MORE EXPERIENCED?
If you have 5+ years’ experience in customer-facing roles, or previous supervisory or management experience, we’d particularly love to hear from you. As Paris Dress House continues to grow, we also have opportunities available at a more senior level, with additional responsibility across areas such as team support, customer experience, sales, stock and day-to-day store operations. Please highlight any supervisory, management or leadership experience in your application so we can consider you for the most appropriate position.
WHAT WE OFFER
- Full training in our collections, styling and appointment process * The opportunity to work with some of the leading names in prom and occasionwear * A supportive, established team
- A fast-paced and exciting fashion environment
- Opportunities to develop your skills and progress within the business
- Opportunities for increased responsibility and senior roles as we continue to grow
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