Commercial Analyst

At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services - we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

What You Will Do

• Provide comprehensive support to Commercial Banking Managers and Lending Directors in the effective management of client portfolios, ensuring all credit and operational risk tasks are completed accurately and within required timelines.
• Assist in the timely completion of credit applications (incl annual credit renewals), ensuring adherence to established deadlines and internal standards.
• Administer covenant monitoring and Conditions Subsequent, ensuring all requirements are met as they fall due and escalating to Credit where appropriate in cases of non-compliance.
• Maintain and update Credit Risk Grading (CRGA) records across portfolios, ensuring accuracy with each credit application submission and compliance with internal guidance.
• Manage Events of Default (EODs) in line with internal procedures, ensuring timely identification, escalation, and monthly review with the Line Manager.
• Manage Enhanced Due Diligence (EDD), High-Risk Ongoing Due Diligence (ODD), and Requests for Information within defined service levels, while also overseeing low and medium-risk ODD activities in line with renewal schedules.
• Oversee Experian alerts in accordance with internal timelines, while maintaining accurate Standard Industrial Classification (SIC) code alignment across all portfolios.
• Build and maintain strong working relationships with key stakeholders, including Frontline, Credit, Lending & Securities, Lending Operations, Financial Crime Risk & Controls, and the Wider Commercial Teams.

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

What You Will Need

• Comprehensive understanding of the commercial lending lifecycle, from initial application through to completion.
• Good experience in credit analysis and application drafting.
• Strong working knowledge of key systems such as T24, CRM, CRGA, Power BI, and SharePoint, ensuring their effective and accurate use in day-to-day activities.
• Understanding of the risks associated with the role and proactively managing them, recognising the impact on the organisation, its stakeholders, and overall risk profile.
• Providing sound KYC support and possessing a good understanding of Financial Crime frameworks, Anti-Money Laundering (AML) requirements, and Treating Customers Fairly (TCF) principles, ensuring full compliance with regulatory expectations.

Our promise to you...

We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!

Important Footnote

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet... why not give it a whirl? Good luck!