This position is part of a unionized bargaining unit. The hourly wage for this position is starting at 16.60, which is established in accordance with the collective agreement. Depending on a candidate's relevant knowledge, skills, education and prior experience, a higher hourly wage may be offered.
This is a posting for an existing permanent part-time position.
Location: SUDBURY 1875 REGENT ST
Shift: Days, Evenings & Weekends
Join Our Team as a Pharmacy Assistant at Food Basics! Are you ready to join a dynamic team and make a real impact in the world of pharmacy? As a Pharmacy Assistant, you will support pharmacists operationally in providing dispensary and pharmacy services and achieving Company initiatives. You will receive direction from the pharmacist on duty and the Pharmacy Manager, working towards the achievement of goals and objectives while adhering to both Company operating standards and Ontario College of Pharmacists' standards of practice. Become a valued member of our team that champions innovation, excellence, and community care. Apply today and start an exciting journey with us at Metro!
What You’ll Do:
- Perform all aspects of the technical act of dispensing.
- Receives prescription refill requests and verbal prescriptions in accordance with all applicable laws and regulations.
- Establishes and maintains patient profiles, and scans and files patient records.
- Contacts prescribers for various functions.
- Answers phones and checks IVR voicemail messages.
- Provides customer assistance with merchandise on the sales floor and at the cash register.
- Checks emails and responds accordingly.
- Receives orders and ensures product received matches invoices and is received in good condition, and then is stored/put away appropriately.
- Performs inventory-related tasks.
- Enters and reconciles invoices/credits and maintains shrink logs.
- Utilizes wholesaler websites for various functions.
- Assists with dispensary paperwork as directed.
- Maintains store standards and conditions and may be assigned to clean dispensary, sweep floor, and clean shelves as required.
- Performs other duties as assigned by the Pharmacy Manager or Pharmacist.
- Follows all applicable Company policies and procedures, Government regulations, Health and Safety and Food Safety regulations.
Qualifications:
- Education – Pharmacy Assistant program.
- Experience - Minimum of 2 years in retail pharmacy.
- Proficient with current PC systems, MS Office programs and pharmacy software (Kroll).
- Interpersonal skills to build strong working relationships and positive work environment.
- Language skills to communicate clearly and listen carefully in a respectful manner.
- Organizational skills to prioritise, plan ahead, manage time and be punctual.
- Customer service skills to achieve customer satisfaction by recognising customer needs/wants.
- Receptive to constructive feedback for continuous improvement.
- Initiative to identify and complete tasks independently.
Key Relationships:
The Pharmacy Assistant receives direction from the Pharmacy Manager, Pharmacist, and Pharmacy Technician. They interact with internal contacts, including Pharmacy Operations, Pharmacy Services, Pharmacy Merchandising, Inventory Control and Audit, Store Services, McMahon, and Metro IT. Additionally, they engage with external contacts, such as customers and direct pharmacy vendors like McMahon and Kroll Canada.
The responsibilities and relationships assigned to this role may change as is necessary to achieve Metro's business objectives.
METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view because it allows us to innovate, make better decisions and better understand our customers. We will consider qualified applications from all walks of life to build the best team.
We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you. Please note that we will only contact those whose applications are selected.
StudySmarter Expert Advice🤫
We think this is how you could land Pharmacy Assistant - Part Time in Sudbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Food Basics and their values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience as a Pharmacy Assistant.
✨Tip Number 3
Show off your skills! Be ready to share specific examples of how you've excelled in previous roles, especially in customer service and pharmacy operations. Highlighting your relevant experience can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Metro careers page. It’s the best way to ensure your application gets seen by the right people and shows your enthusiasm for the role.
How to prepare for a job interview at Metro
✨Know Your Pharmacy Basics
Brush up on your knowledge of pharmacy operations and the specific duties of a Pharmacy Assistant. Familiarise yourself with common medications, prescription processes, and relevant regulations to show that you’re ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to communicate clearly and listen carefully, as these skills are crucial for interacting with customers and colleagues alike.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your time and prioritise tasks. Share specific instances where you successfully handled multiple responsibilities, as this will illustrate your ability to thrive in a busy pharmacy environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. This shows your genuine interest in the position and helps you understand how you can contribute to the pharmacy’s success while aligning with their goals.
