Metro | Administration Assistant
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Metro | Administration Assistant

Metro | Administration Assistant

Birmingham Full-Time 24000 - 36000 £ / year (est.) No home office possible
Apply now
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At a Glance

  • Tasks: Provide admin support, manage data, coordinate meetings, and assist with travel logistics.
  • Company: Join Metro, a leader in innovative logistics and supply chain solutions.
  • Benefits: Enjoy competitive salary, bonuses, wellness perks, and free parking.
  • Why this job: Gain hands-on experience, work closely with leadership, and thrive in a respectful environment.
  • Qualifications: Previous admin experience, strong communication skills, and proficiency in office software required.
  • Other info: Opportunities for training and development available.

The predicted salary is between 24000 - 36000 £ per year.

Powered by industry-leading Metro technology, Metro deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals.

At Metro, its our innovative technologies, pushing of boundaries, and most importantly, our employees that sets us apart.

Role Summary

This role focuses on providing comprehensive administrative support to the business and assisting the Executive Assistant in diary and office management tasks. Key responsibilities include maintaining data integrity across various platforms, coordinating meetings, organising events, and ensuring seamless communication with stakeholders. The role requires discretion in handling sensitive information and offers opportunities to work closely with senior leadership.

The ideal candidate is proactive, detail-oriented, and possesses exceptional communication and organisational skills.

Key Responsibilities

Data Integrity

  • Maintain and manage company mailing list (currently via Mailchimp) to ensure data is accurately held, regularly updated and maintained.
  • Monitor CRM data held on our system (Cargowise), follow up with stakeholders as necessary to ensure complete and accurate data is held and provide reports as required.
  • Generate reports for internal use as required.

Meeting and Event Support

  • Support with arranging and facilitating meetings including preparing agendas, distributing materials, and taking minutes as required (internal and external).
  • Assist in the organisation of special events, conferences, and off-site meetings.

Travel Coordination

  • Arrange domestic travel logistics, including train tickets, accommodations and transportation.
  • Prepare detailed itineraries and travel packs for the Board and Directors as required.

Administrative Support

  • Assist in maintaining accurate company documentation and ensuring corporate presentations are up to date.
  • Support with tender documentation and liaise with the Key Accounts team for submission requirements.
  • Provide general administrative assistance, including scheduling and correspondence.

Confidentiality and Liaison

  • Handle sensitive and confidential information with the utmost discretion and professionalism.
  • Act as a communication liaison between Directors and internal/external stakeholders, relaying messages and instructions promptly and accurately.

The above is not intended to be an exhaustive list and the job holder will be required to complete other duties at the discretion of the management.

Key Qualifications/Experience

  • Previous administration experience in an office environment.
  • Exceptional organisational and time-management skills.
  • Strong written and verbal communication abilities.
  • Proficiency in office software and calendar management tools.
  • Discretion and confidentiality in handling sensitive information.
  • Ability to work independently, prioritise tasks, and meet deadlines.
  • Excellent interpersonal skills and a professional demeanour.

Desired Experience

  • Bachelor\’s degree or relevant certification is a plus.
  • Ideal candidate will have previous experience in minute taking and database management.

Why choose Metro?

  • Competitive salary including a bonus which is paid twice a year!
  • Access to our benefits, discounts and wellness platform including offers on gym memberships, a wide range of restaurants, retail and much more.
  • Health cash plan.
  • Octopus Electric Vehicle car scheme.
  • Free parking.
  • Respectful working environment.
  • Plenty of opportunities for training and development

Metro | Administration Assistant employer: Metro

At Metro, we pride ourselves on being an exceptional employer, offering a competitive salary and a comprehensive benefits package that includes bonuses, health cash plans, and discounts on various services. Our respectful work environment fosters collaboration and innovation, while ample training and development opportunities empower our employees to grow and excel in their careers. Join us in a role that not only supports our dynamic team but also allows you to engage with senior leadership and contribute to meaningful projects in the logistics industry.
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Contact Detail:

Metro Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Metro | Administration Assistant

Tip Number 1

Familiarize yourself with the tools mentioned in the job description, like Mailchimp and Cargowise. Having a solid understanding of these platforms will not only help you stand out but also show that you're proactive and ready to hit the ground running.

Tip Number 2

Highlight your organizational skills by preparing a mock agenda or event plan. This will demonstrate your ability to manage meetings and events effectively, which is a key responsibility of the role.

Tip Number 3

Practice your communication skills by engaging in conversations with peers or mentors about handling sensitive information. Being able to articulate your approach to confidentiality will be crucial in this role.

Tip Number 4

Research Metro's company culture and values. Understanding what sets them apart will allow you to tailor your approach and show how you can contribute to their innovative environment.

We think you need these skills to ace Metro | Administration Assistant

Data Management
Attention to Detail
Organisational Skills
Time Management
Communication Skills
Confidentiality
Event Coordination
Meeting Facilitation
Proficiency in Office Software
CRM Knowledge (Cargowise)
Mailchimp Experience
Minute Taking
Interpersonal Skills
Ability to Work Independently
Professional Demeanor

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Administration Assistant position at Metro. Make sure you understand the key responsibilities and qualifications required, as this will help you tailor your application.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous administration experience you have, particularly in office environments. Mention specific tasks you've handled that align with the responsibilities listed in the job description, such as data management or event coordination.

Showcase Communication Skills: Since exceptional communication skills are crucial for this role, provide examples in your application that demonstrate your written and verbal communication abilities. This could include experiences where you successfully liaised with stakeholders or prepared documentation.

Emphasize Discretion and Professionalism: Given the importance of handling sensitive information, make sure to mention your ability to maintain confidentiality and professionalism in your application. Share any relevant experiences that showcase your discretion in previous roles.

How to prepare for a job interview at Metro

Showcase Your Organizational Skills

Since the role requires exceptional organizational abilities, be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects. Highlight any tools or methods you used to stay organized.

Demonstrate Discretion and Professionalism

Given the importance of handling sensitive information, share instances where you maintained confidentiality in previous roles. This will show that you understand the significance of discretion in an administrative position.

Prepare for Communication Scenarios

As communication is key in this role, think about how you would handle various scenarios involving internal and external stakeholders. Practice articulating your thoughts clearly and concisely, as well as how you would relay messages effectively.

Familiarize Yourself with Relevant Tools

Research the software mentioned in the job description, such as Mailchimp and Cargowise. If possible, gain a basic understanding of these platforms so you can speak confidently about your ability to manage data and generate reports during the interview.

Metro | Administration Assistant
Metro
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