Key Account Coordinator in Birmingham

Metro Birmingham, England, United Kingdom

Metro Birmingham, England, United Kingdom

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Powered by industry-leading Metro technology, Metro deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals.

At Metro, it is our innovative technologies, pushing of boundaries and, most importantly, our employees that set us apart. We pride ourselves on going the extra mile, creating tailored solutions and acting in the best interests of our clients to ensure exemplary customer experience.

We are looking for a proactive individual with a strong background in ocean freight to join our team. In this role, you will be working in our Key Account team supporting the management and growth of one of Metro’s largest customers. This role will provide exposure to carriers and customers alike with great opportunity for career development. If you have experience in ocean freight, excellent organisational skills, and a knack for problem-solving, we would love to hear from you.

Key Responsibilities

• Strategic pricing planning to support global distribution
• Building and enhancing carrier and trade portfolios
• Support RFQs and pricing updates
• Support with carrier business reviews
• Coordination with Operations teams on booking escalation and resolution
• Support in customer business review preparations
• Other tasks as required

General Skills

• Ocean freight background is essential – understanding of FCL, LCL, Roll-On/Roll-Off and Out-of-Gauge desirable
• Good knowledge of ocean carrier landscape
• An understanding of ocean market and trades
• Computer literate – MS Office experience essential and freight management software experience is desirable e.g. CargoWise
• Excellent attention to detail
• A sense of urgency
• DG Training advantageous

Why choose Metro?

• Competitive salary including a bonus, which is paid twice a year!
• Access to our benefits, discounts and wellness platform including offers on gym memberships, a wide range of restaurants, retail and much more
• Health cash plan
• Octopus Electric Vehicle car scheme
• Free parking
• Casual dress Fridays
• Respectful working environment
• Plenty of opportunities for training and development

We are looking for candidates who are happy to work in the office full-time during regular business hours.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Supply Chain

• Industries

  Transportation, Logistics, Supply Chain and Storage

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