Join Metro - Where Innovation Meets Logistics Excellence
At Metro, we don't just move freight - we move boundaries. Powered by cutting-edge technology and driven by passionate people, we deliver world-class import/export solutions across air, ocean, and road freight, as well as supply chain management and specialist services in retail, manufacturing, automotive and chemical sectors amongst others.
We're looking for a Transport Administrator to join our high-performing team based out of Felixstowe.
If you thrive in a fast-paced environment, love solving problems, and want to be part of a company that values innovation and growth - this is your next career move.
What You'll Be Doing
As part of our Transport team, you'll play a key role in supporting the day-to-day coordination of transport operations. Working closely with the Intermodal Manager and wider operational teams, you'll help ensure transport bookings are managed efficiently, suppliers are coordinated effectively, and customer requirements are met.
This is an excellent opportunity for someone looking to build a career within transport and logistics. We're looking for an enthusiastic individual with a proactive attitude who is keen to learn, develop, and grow within the business.
Your responsibilities will include:
Transport Administration & Coordination
- Supporting the booking and coordination of haulage requirements.
- Liaising with internal departments, suppliers, shipping lines, and transport providers.
- Monitoring transport bookings and ensuring all requirements are completed accurately and on time.
- Providing updates to internal stakeholders and supporting customer requirements.
- Maintaining accurate transport records and system updates.
Operational Support
- Assisting with the day-to-day running of transport activities.
- Supporting the Transport team with administrative and operational tasks.
- Identifying potential issues and escalating where appropriate.
- Helping to ensure service levels are maintained across all transport movements.
- Supporting continuous improvement initiatives within the department.
- Building positive relationships with transport suppliers and key contacts.
- Assisting with supplier performance monitoring and reporting.
- Communicating professionally with internal and external stakeholders.
- Supporting the wider team in delivering excellent customer service.
What You'll Bring
We're more interested in attitude, potential, and willingness to learn than years of experience.
You'll be:
- Highly organised with excellent attention to detail.
- A confident communicator who enjoys building relationships.
- Comfortable working in a fast-paced environment and managing multiple priorities.
- Proactive, enthusiastic, and keen to take ownership of tasks.
- Eager to learn and develop a career within transport and logistics.
- A strong team player with a positive, can-do attitude.
- Competent using Microsoft Office packages, particularly Outlook and Excel.
- Able to remain calm under pressure and work to deadlines.
Why Metro?
This role is ideal for someone looking to take the next step in their career and develop within a growing transport operation. You'll receive full support, training, and exposure to all aspects of transport coordination, giving you a clear pathway into Transport Planning and wider logistics opportunities as your experience grows.
We believe in rewarding our people. Here's a selection of what you'll enjoy:
- Discretionary bi-annual bonus - because your success drives ours.
- Health & wellness perks - including gym discounts, retail offers, and more.
- Respectful, inclusive culture - where your voice matters.
- Training & development - grow with us, every step of the way.
- Career Mobility & Growth - We actively promote from within and offer clear pathways to progress into senior roles or explore other departments.
- Cross-Training Opportunities - Expand your skillset by working across different freight modes and supply chain functions.
- Fast-Paced, High-Impact Work - Be part of a team that thrives on energy, agility, and delivering results under pressure.
- Make a Global Impact - Help major international brands deliver on time, every time - your work keeps global supply chains moving.
- Tech-Driven Efficiency - Work with industry-leading systems like Cargowise and MVT to streamline operations and reduce manual tasks.
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Transport Administrator in Felixstowe employer: Metro
At Metro, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment that values diversity and fosters employee growth. As an Assistant Meat Manager, you'll enjoy competitive wages starting at $52,000, along with opportunities for advancement within our dynamic team. Our commitment to customer service and quality ensures that you will play a vital role in our success while working in a vibrant community-focused atmosphere.
