At a Glance
- Tasks: Join our Automotive team to manage the movement of goods globally.
- Company: Metro, a leader in innovative logistics and freight forwarding.
- Benefits: Competitive salary, bonuses, health plans, and gym discounts.
- Other info: Opportunities for training and career growth in a supportive environment.
- Why this job: Be part of a dynamic team making global trade happen every day.
- Qualifications: 2 years in freight forwarding with strong communication skills.
The predicted salary is between 30000 - 42000 £ per year.
Powered by industry-leading Metro technology, Metro delivers import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals. At Metro, it is our innovative technologies, pushing of boundaries, and most importantly, our employees that sets us apart.
Metro is seeking a Multimodal Operator to join our dedicated Automotive team. If you thrive in a fast-paced, dynamic environment then we want to hear from you. You will be at the forefront of our mission to provide exceptional support to our clients and will play a pivotal role in orchestrating the movement of goods across international waters, ensuring they reach their destinations safely, efficiently, and on time. Your attention to detail, strong communication skills, and ability to adapt to ever-changing situations will make you an essential part of our team.
Key Responsibilities
- Develop and build relationships to ensure a high level of customer service is provided to clients.
- Freight is moved to customer specifications, on time with all the necessary customs and legal documentation and a record is kept of all daily events and interactive reports.
- Arrange haulage with shipping line/hauliers.
- All freight is invoiced and checked prior to dispatch.
- Ensure pre-alert documents are on hand as required.
- Requests and queries are resolved and actioned quickly and efficiently.
- Communication with overseas agents, customers and suppliers is clear, precise and effective to ensure that the freight is moved as per customer requirements.
- Use customer ERP and SAP systems as and when required.
- Accurate & timely reporting to department manager.
- Ensure all documentation is correct.
- Take ownership of own training and development so as to continuously improve and develop, including training new starters where required.
What we’re looking for
- A minimum of 2 years’ experience in freight forwarding.
- Export experience involving shipments to global destinations and working with clear operating procedures.
- Familiarity with the use of all forms of haulage, sea, road, rail and air for ADR and IMDG shipments.
- Experience of managing client/customer relations with strong verbal and written communication.
- The ability to grow repeat business and develop new opportunities.
- International experience and exposure plus the ability to work with a global network of agents, suppliers, shipping lines, hauliers, and rail and air lines in other countries.
- Experience of working in a high pressure environment whilst retaining the capacity to remain calm under pressure and resolve problems and challenges efficiently.
- The ability to prioritise a large number of tasks to ensure accuracy, and deliver results with great attention to detail and a high sense of urgency.
Why choose Metro?
- Competitive salary including a bonus which is paid twice a year!
- Access to our benefits, discounts and wellness platform including offers on gym memberships, a wide range of restaurants, retail and much more.
- Health cash plan.
- Octopus Electric Vehicle car scheme.
- Free parking.
- Respectful working environment.
- Plenty of opportunities for training and development.
Freight Forwarder in Birmingham employer: Metro
At Metro, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment that values diversity and fosters employee growth. As an Assistant Meat Manager, you'll enjoy competitive wages starting at $52,000, along with opportunities for advancement within our dynamic team. Our commitment to customer service and quality ensures that you will play a vital role in our success while working in a vibrant community-focused atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Freight Forwarder in Birmingham
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Metro.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Metro. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Freight Forwarder in Birmingham
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Metro, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Metro and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Metro. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Metro
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Metro.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Metro.
