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- Tasks: Join our Automotive team to manage the movement of goods globally.
- Company: Metro, a leader in innovative logistics and freight forwarding.
- Benefits: Competitive salary, bonuses, health plans, and gym discounts.
- Why this job: Be part of a dynamic team making global trade happen every day.
- Qualifications: 2 years in freight forwarding with strong communication skills.
- Other info: Opportunities for training and career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
Powered by industry-leading Metro technology, Metro delivers import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals. At Metro, it is our innovative technologies, pushing of boundaries, and most importantly, our employees that sets us apart.
Metro is seeking a Multimodal Operator to join our dedicated Automotive team. If you thrive in a fast-paced, dynamic environment then we want to hear from you. You will be at the forefront of our mission to provide exceptional support to our clients and will play a pivotal role in orchestrating the movement of goods across international waters, ensuring they reach their destinations safely, efficiently, and on time. Your attention to detail, strong communication skills, and ability to adapt to ever-changing situations will make you an essential part of our team.
Key Responsibilities- Develop and build relationships to ensure a high level of customer service is provided to clients.
- Freight is moved to customer specifications, on time with all the necessary customs and legal documentation and a record is kept of all daily events and interactive reports.
- Arrange haulage with shipping line/hauliers.
- All freight is invoiced and checked prior to dispatch.
- Ensure pre-alert documents are on hand as required.
- Requests and queries are resolved and actioned quickly and efficiently.
- Communication with overseas agents, customers and suppliers is clear, precise and effective to ensure that the freight is moved as per customer requirements.
- Use customer ERP and SAP systems as and when required.
- Accurate & timely reporting to department manager.
- Ensure all documentation is correct.
- Take ownership of own training and development so as to continuously improve and develop, including training new starters where required.
- A minimum of 2 years’ experience in freight forwarding.
- Export experience involving shipments to global destinations and working with clear operating procedures.
- Familiarity with the use of all forms of haulage, sea, road, rail and air for ADR and IMDG shipments.
- Experience of managing client/customer relations with strong verbal and written communication.
- The ability to grow repeat business and develop new opportunities.
- International experience and exposure plus the ability to work with a global network of agents, suppliers, shipping lines, hauliers, and rail and air lines in other countries.
- Experience of working in a high pressure environment whilst retaining the capacity to remain calm under pressure and resolve problems and challenges efficiently.
- The ability to prioritise a large number of tasks to ensure accuracy, and deliver results with great attention to detail and a high sense of urgency.
- Competitive salary including a bonus which is paid twice a year!
- Access to our benefits, discounts and wellness platform including offers on gym memberships, a wide range of restaurants, retail and much more.
- Health cash plan.
- Octopus Electric Vehicle car scheme.
- Free parking.
- Respectful working environment.
- Plenty of opportunities for training and development.
Freight Forwarder in Birmingham employer: Metro
Contact Detail:
Metro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarder in Birmingham
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to current employees at Metro. Building relationships can open doors that a CV just can’t.
✨Show Off Your Skills
When you get the chance to chat with recruiters or during interviews, make sure to highlight your experience in freight forwarding and customer relations. Use specific examples to demonstrate how you've tackled challenges in the past.
✨Be Ready for Anything
In this fast-paced environment, adaptability is key! Prepare for unexpected questions or scenarios during interviews. Show them you can think on your feet and handle pressure like a champ.
✨Apply Through Our Website
Don’t forget to apply directly through the Metro website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the team.
We think you need these skills to ace Freight Forwarder in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Freight Forwarder role. Highlight your relevant experience in freight forwarding, especially any export experience and familiarity with haulage methods. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit for our team. Don’t forget to mention your strong communication skills and ability to thrive under pressure.
Showcase Your Attention to Detail: In this industry, attention to detail is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is accurate and well-presented.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our innovative team at Metro!
How to prepare for a job interview at Metro
✨Know Your Freight Forwarding Basics
Make sure you brush up on the fundamentals of freight forwarding, especially regarding export operations. Understand the different modes of transport—air, sea, and road—and be ready to discuss how you’ve used them in past roles.
✨Showcase Your Communication Skills
Since this role involves liaising with clients and overseas agents, practice articulating your thoughts clearly. Prepare examples of how you've effectively resolved queries or built relationships in previous positions.
✨Demonstrate Attention to Detail
Be prepared to discuss how you ensure accuracy in documentation and reporting. You might want to share specific instances where your attention to detail made a significant difference in your work.
✨Prepare for High-Pressure Scenarios
Think of examples from your experience where you successfully managed multiple tasks under pressure. Highlight your ability to stay calm and prioritise effectively, as this is crucial in the fast-paced environment at Metro.
