Out-of-Hours Contact Centre Lead – Weekend/Night Supervisor in Macclesfield

Out-of-Hours Contact Centre Lead – Weekend/Night Supervisor in Macclesfield

Macclesfield Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Metro Rod

At a Glance

  • Tasks: Lead and develop teams to deliver exceptional customer service during weekends and nights.
  • Company: Join Metro Rod, a dynamic company focused on customer satisfaction.
  • Benefits: Enjoy 25 days annual leave, a company pension, and exclusive employee discounts.
  • Other info: Flexible hours with opportunities for personal and professional growth.
  • Why this job: Make a real difference in customer service while leading a dedicated team.
  • Qualifications: Supervisory experience and strong coaching skills are essential.

The predicted salary is between 30000 - 40000 Β£ per year.

Metro Rod in Macclesfield is seeking an Out of hours Contact Centre Supervisor to lead and develop teams during weekends, evenings, and nights. You will ensure exceptional customer service and operational performance outside of standard hours.

The ideal candidate has supervisory experience, strong coaching skills, and a customer-focused mindset.

Benefits include:

  • 25 days annual leave
  • Company pension
  • Employee discounts

Out-of-Hours Contact Centre Lead – Weekend/Night Supervisor in Macclesfield employer: Metro Rod

Metro Rod in Macclesfield is an excellent employer that prioritises employee well-being and development, offering a supportive work culture where your leadership skills can truly shine. With generous benefits such as 25 days of annual leave, a company pension, and exclusive employee discounts, you will find a rewarding environment that values your contributions while providing opportunities for growth and advancement in your career.

Metro Rod

Contact Details:

Metro Rod Recruitment Team

We think you need these skills to ace Out-of-Hours Contact Centre Lead – Weekend/Night Supervisor in Macclesfield

Communication Skills
Adaptability
Problem-Solving Skills
Relationship Building
Attention to Detail
Team Leadership
Operational Management