At a Glance
- Tasks: Lead training and support for drainage operations across the UK.
- Company: Join a dynamic, fast-growing company with over 40 years of experience.
- Benefits: Up to £50,000 salary, electric car, 25 days leave, and more.
- Other info: Opportunity for travel and career growth in a supportive environment.
- Why this job: Make a real impact in a vital industry while developing your skills.
- Qualifications: 15 years in drainage maintenance and strong leadership skills required.
The predicted salary is between 45000 - 50000 £ per year.
37.5 hours per week
Up to £50,000 DOE + benefits + electric car
Metro Rod works with the likes of Equans, Amey, Aldi, Mitie, Greggs, McDonalds, Wetherspoons and many more in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Despite having been around for over 40 years, we are a fast-growing and dynamic business and part of an ever-expanding group Franchise Brands.
Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 60 franchisees with geographical coverage across the UK. We’ve been clearing and unblocking drains for more than thirty years and we’re proud of our reputation for quality service and customer satisfaction. Major companies and leading high street names trust us to deal with all their regular drain maintenance and we’ll bring the same high standards of service to tackle your drain blockage.
Within the Waste & Water Services Division of Franchise Brands, is also Willow Pumps and Filta. Two expanding businesses that focus on sewage pumps and commercial kitchen solutions. Together, the brands provide a complete one-stop shop for keeping water and waste flowing.
Role Overview
The Technical Training Manager will play a key role in supporting and developing the Metro Rod franchise network by delivering technical expertise, operational guidance, and industry-leading training to engineers and franchise teams across the UK. The role is responsible for maintaining high technical and safety standards, supporting drainage operations, and ensuring compliance with industry regulations and best practice procedures.
Working closely with franchisees, operational teams, sales, compliance, and SHEQ functions, the successful candidate will provide hands-on support across drainage maintenance, CCTV surveying, high-pressure water jetting, drain rehabilitation, tanker operations, and installation techniques. The role also focuses on improving operational performance, introducing new technologies and processes, conducting audits, and supporting business growth opportunities. Due to the national nature of the role, regular travel and overnight stays will be required.
What does it entail?
- Provide technical and operational support to Metro Rod franchise offices across the UK.
- Deliver practical and classroom-based training to engineers and operational teams.
- Support training in areas including HPWJ, CCTV surveying, drain rehabilitation, drain replacement, tanker operations, and new installations.
- Promote and maintain best practice standards across all operational activities.
- Conduct audits and monitor compliance with health and safety legislation and operational procedures.
- Identify operational improvements and introduce new technologies, equipment, and techniques to the business.
- Support franchisees with quotations, technical guidance, and implementation of large-scale projects.
- Provide technical expertise to the Sales and Compliance teams on customer accounts and operational queries.
- Contribute technical content for marketing campaigns and business development activities.
- Assist with risk assessments, method statements, and SHEQ-related initiatives.
- Represent the business at trade exhibitions, conferences, and industry events.
- Support evaluation of new business growth opportunities and operational efficiencies.
What do we look for?
We are looking for a motivated and experienced technical professional with strong leadership and communication skills who can confidently support and influence teams across a national network.
Essential Skills & Experience
- Minimum 15 years’ experience within drainage maintenance, survey, and repair operations.
- Experience in business management and technical consultancy within the drainage industry.
- Training experience and recognised training qualifications.
- Excellent communication, presentation, and report writing skills.
- Strong organisational skills with the ability to manage a demanding workload.
- Strong people management and stakeholder engagement skills.
- Good working knowledge of Microsoft Office applications.
- Flexible approach to travel and working away from home when required.
Essential / Preferred Qualifications
- OS19X
- Confined Spaces Medium Risk
- NRSWA Level 2 or above
- CSCS Card
- HPWJ SA and DS
- IOSH Managing Safety or above
- Train the Trainer qualification
Desirable Experience
- CCTV camera systems knowledge
- Civils and lining work experience
- Tanker operations experience
- Knowledge of pumping stations
What do you get?
- 25 days annual leave - plus bank holidays
- Royal London, Company Pension
- Group Life Assurance
- Additional Paid Leave / Special Leave
- Cycle to Work Scheme
- Company Events
- Free Eye Tests / Subsidy for Glasses
- Free Standard Parking
- Employee Assistance Programme
- Occupational Health Support
- Employee Discounts Platform - Mintago
We are an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
National Technical Training Manager - Drainage & Field Ops in Macclesfield employer: Metro Rod
Metro Rod is an exceptional employer, offering a dynamic work environment where innovation and growth are at the forefront. With a commitment to employee development through comprehensive training programmes and a supportive culture, we ensure our team members thrive in their careers while enjoying competitive benefits, including an electric car scheme and generous annual leave. Join us in making a meaningful impact across the UK as we partner with leading brands in various sectors.
StudySmarter Expert Advice🤫
We think this is how you could land National Technical Training Manager - Drainage & Field Ops in Macclesfield
✨Tip Number 1
Network like a pro! Reach out to folks in the drainage and facilities management sectors. Attend industry events, join relevant groups on LinkedIn, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your training experience and technical expertise. When you get the chance to chat with potential employers, use this to demonstrate how you can add value to their team.
✨Tip Number 3
Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly through our website, express your interest, and share how your background aligns with their needs. A little initiative can go a long way!
✨Tip Number 4
Prepare for interviews by researching the company and its operations. Understand their challenges in the drainage sector and think about how you can help solve them. Tailor your responses to show you’re not just a fit for the role, but a perfect match for their goals!
We think you need these skills to ace National Technical Training Manager - Drainage & Field Ops in Macclesfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of National Technical Training Manager. Highlight your experience in drainage maintenance and training, and don’t forget to mention any relevant qualifications that match what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Metro Rod. Share specific examples of your past experiences that relate to the job description and show us your passion for the industry.
Show Off Your Communication Skills:Since this role involves a lot of interaction with teams and franchisees, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional while still being personable!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Metro Rod
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to drainage maintenance and operations. Familiarise yourself with the latest technologies and best practices in the industry, as you'll need to demonstrate your expertise during the interview.
✨Showcase Your Training Skills
Since the role involves delivering training, be prepared to discuss your previous training experiences. Think of specific examples where you've successfully trained teams or individuals, and how you adapted your approach to meet different learning styles.
✨Understand the Company Culture
Research Metro Rod and its franchise network. Understand their values, mission, and the sectors they operate in. This will help you align your answers with what they’re looking for and show that you're genuinely interested in being part of their team.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their training programmes, operational challenges, or future growth opportunities. It shows you're engaged and thinking critically about how you can contribute to their success.
