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- Tasks: Support a busy engineering depot by managing schedules and administration tasks.
- Company: Join Metro Rod, a dynamic company with over 40 years of experience in drain maintenance.
- Benefits: Enjoy discounts at popular retailers, 28 days holiday, and ongoing training opportunities.
- Why this job: Be part of a fast-paced team making a real difference in customer service.
- Qualifications: Experience in administration and customer service, ideally in a blue-collar environment.
- Other info: Great work culture with opportunities for personal and professional growth.
The predicted salary is between 23000 - 26000 £ per year.
Metro Rod Glasgow East Kilbride 8am-5pm Mon-Fri £27,000-£30,000 DOE Plus Benefits. Metro Rod works with various companies in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Despite having been around for over 40 years, we are a fast‑growing and dynamic business and part of an ever‑expanding group Franchise Brands.
We are looking for an experienced Administrator to join our busy office based in East Kilbride. The role would suit someone who has worked within a busy office environment, where a ‘roll your sleeves up’ approach has been a given. You will have the opportunity to liaise daily with internal and external customers and will be involved in a variety of duties supporting this small but busy office.
What does it entail?
- Experience working within a fast‑paced blue‑collar environment
- Strong administration and customer service skills
- Confidence in managing challenging relationships
If successful, you will be part of a team responsible for the smooth‑running of a busy engineering depot. Working day to day with our Engineers, you will help keep them organised by scheduling work and dealing with the relevant administration involved. You will work closely with your colleagues and external customers (domestic and commercial) to provide a first‑class service.
This role requires someone who is confident in working with engineers (or similar) as well as managing internal and external relationships.
What do we look for?
- Proven experience within administration and customer service – ideally within a construction, engineering or similar blue‑collar environment
- Knowledge of office management systems and procedures
- Strong administration and IT skills – using Microsoft packages
- Excellent time management skills and the ability to prioritise work
- Attention to detail and problem‑solving skills
- Excellent written and verbal communication skills
- Strong organisational skills with the ability to multi‑task
- Ability to cover some on‑call work (consists of manning the phone between 5pm and 7pm on some weekdays and some sporadic weekends)
What will you get?
- Ongoing Health & Safety and new skills training
- Benefits scheme including discounts at various retailers
- 28 days including bank holidays
- Training and development
- Part of a fantastic work culture
Operations Coordinator in East Kilbride employer: Metro Rod
Contact Detail:
Metro Rod Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator in East Kilbride
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Metro Rod or similar companies. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching the company and its services. Knowing about their work with big names like Tesco and Wetherspoons will show you’re genuinely interested and ready to roll your sleeves up!
✨Tip Number 3
Practice your communication skills! Since the role involves liaising with engineers and customers, being able to express yourself clearly and confidently is key. Try mock interviews with friends or family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Operations Coordinator in East Kilbride
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Coordinator role. Highlight your experience in administration and customer service, especially in a busy office or blue-collar environment. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that relate to managing relationships and supporting engineers, as these are key aspects of the role.
Show Off Your IT Skills: Since strong IT skills are essential, don’t forget to mention your proficiency with Microsoft packages. If you have experience with office management systems, let us know! We love seeing candidates who are tech-savvy.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Metro Rod
✨Know Your Stuff
Before the interview, make sure you understand Metro Rod's services and their role in the waste and water industry. Familiarise yourself with their major clients like Tesco and Wetherspoons, as this shows your genuine interest in the company and its operations.
✨Showcase Your Experience
Be ready to discuss your previous administrative roles, especially in fast-paced environments. Highlight specific examples where you've successfully managed relationships or solved problems, as this aligns perfectly with what they’re looking for.
✨Demonstrate Your Skills
Prepare to talk about your IT skills, particularly with Microsoft packages. You might even want to mention any office management systems you’ve used before, as this will show you’re equipped to handle the administrative tasks required in the role.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the challenges faced by the office. This not only shows your enthusiasm but also helps you gauge if the company culture is a good fit for you.
