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- Tasks: Provide emergency drainage services and maintain customer assets with a can-do attitude.
- Company: Join Metro Rod, a trusted name in drainage solutions since 1983.
- Benefits: Competitive salary, training, company van, and life assurance.
- Why this job: Be part of a growing team making a real difference in the community.
- Qualifications: Experience in drainage and a full UK driving licence required.
- Other info: Flexible hours and opportunities for skill development in a supportive environment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
To cover Newcastle area. Full time permanent position with salary DOE + on call, overtime and bonus.
Metro Rod works with major companies in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. We’ve been clearing and unblocking drains for more than thirty years and we’re proud of our reputation for quality service and customer satisfaction.
The role itself will provide a wide range of emergency and contracted services to both commercial and domestic customers, centralised around our local centre here in Cramlington.
What’s involved?
- Carry out a range of services associated with our emergency services offering, cleaning, clearance, repair, installation and maintenance of our customer’s assets new and old.
- Deliver a high standard of customer service and technical expertise.
- Operate in accordance with H&S and Quality procedures.
- Maintain a high standard of company service, vehicles and equipment.
- Accurately record completed work details via internal and client systems.
- Communicate effectively to ensure an excellent service is provided at all times.
- Have a positive and helpful can-do attitude.
- Cover normal working hours and “on call” out-of-hours on a rota basis and have a flexible attitude to covering emergency situations when called upon outside of these periods.
Qualifications:
- HPWJ, Confined Spaces, Street-works including a CSCS card (any/all would be advantageous but are not essential as full training is on offer).
- Hold a full driving licence.
What do we look for?
- Suitable candidates will be able to display a great working attitude together with skills pertaining to the clearance, cleaning and repair of both internal small bore and external drainage systems.
- Experience in commercial & domestic drainage is essential.
- Experience in drain cleaning, drain repairs, patch lining.
- Drainage tickets including HPWJ, Confined spaces and CSCS.
- Experience with CCTV surveys and lining is an advantage.
- Must have a positive, flexible, can-do attitude.
- Want to be part of an exciting, growing and progressive business with an increasingly formidable brand presence.
- Be willing to work occasional/unsociable hours.
- Must live in the Newcastle area or within close proximity (postcodes of NE, SR, DH).
The Benefits…
- Ability to work in a positive local team environment.
- Scope to develop your own skills within a multi-service offering business.
- Attractive retaining salary.
- Company provided VanPack, equipment, training, uniform, phone, fuel and Screwfix card.
- Structured approach to your training and development.
- Life Assurance & Company Pension.
Drainage Engineer in Cramlington employer: Metro Rod
Contact Detail:
Metro Rod Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drainage Engineer in Cramlington
✨Tip Number 1
Network like a pro! Reach out to people in the drainage and facilities management sectors. Attend local events or join online forums where you can connect with industry professionals. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience in drain cleaning or repairs, make sure to highlight that in conversations. Bring along any relevant certifications or training records when you meet potential employers. It’s all about proving you’re the right fit!
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies like Metro Rod and express your interest. A friendly email or call can go a long way in making you stand out from the crowd.
✨Tip Number 4
Keep your options open! While you’re focused on landing that Drainage Engineer role, consider applying for related positions through our website. The more applications you submit, the better your chances of finding the perfect fit!
We think you need these skills to ace Drainage Engineer in Cramlington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Drainage Engineer role. Highlight your experience in drain cleaning and repairs, and don’t forget to mention any relevant qualifications like HPWJ or CSCS. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining Metro Rod and how your positive, can-do attitude fits with our team. Keep it friendly and professional – we love a good story!
Show Off Your Experience: When filling out your application, be specific about your past experiences in both commercial and domestic drainage. Mention any work with CCTV surveys or patch lining if you have it. We’re keen to see what you bring to the table!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Metro Rod
✨Know Your Drainage Stuff
Make sure you brush up on your knowledge of drainage systems, including cleaning, repairs, and maintenance. Familiarise yourself with common issues and solutions, as well as any relevant regulations or safety procedures. This will show that you're not just interested in the job, but that you also have the technical know-how to back it up.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss how you've provided excellent service in the past. Think of specific examples where you went above and beyond for a customer, especially in high-pressure situations. This will demonstrate your can-do attitude and commitment to quality service.
✨Be Ready for Practical Questions
Expect some scenario-based questions during the interview. They might ask how you'd handle an emergency call-out or a tricky drainage issue. Practise thinking on your feet and explaining your thought process clearly. This will help them see how you approach problem-solving in real-world situations.
✨Highlight Your Flexibility
The job requires a flexible attitude, especially when it comes to working hours. Be honest about your availability and willingness to cover out-of-hours calls. Share any previous experiences where you had to adapt quickly to changing circumstances, as this will show that you're ready to jump in when needed.