At a Glance
- Tasks: Tackle drainage issues, perform repairs, and provide top-notch customer service.
- Company: Join Metro Rod, a leading provider in drain clearance and maintenance since 1983.
- Benefits: Enjoy a company van, fuel card, pension, and 20 days holiday plus bank holidays.
- Other info: Dynamic team environment with opportunities for personal development and training.
- Why this job: Make a real difference in keeping water and waste flowing for various sectors.
- Qualifications: Experience in drainage repairs and a full UK driving licence are essential.
The predicted salary is between 30000 - 40000 € per year.
Location: Carlisle
Salary: DOE plus overtime, on-call & benefits
Metro Rod works with various clients across the FM, Social Housing, Property Management, Retail, Industrial, and Leisure sectors. Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services.
What does it entail?
- Responding to reactive drainage issues (blockages, backups, faults)
- High-pressure water jetting and drain clearance
- CCTV surveys and fault diagnosis
- Carrying out repairs, excavations, and small civils works
- Installing and replacing drainage systems
- Ensuring all work is completed safely and to a high standard
- Providing an exceptional standard of customer service and technical expertise
- Accurately recording work/job details via a range of bespoke internal/client systems and applications
- Communicating effectively with high-profile commercial and domestic clients and Metro Rod Support Centre colleagues to ensure excellent customer service is provided at all times
What experience do we look for?
- Proven experience in reactive drainage and civils/drainage repairs
- Strong knowledge of drainage systems and fault finding
- Experience with excavation and reinstatement works
- Confident working independently and as part of a team
- Full UK driving licence (essential)
- Streetworks (NRSWA) and/or confined space training (desirable)
- Must live in the Carlisle area
What will you receive?
- Personal development
- Company van and fuel card
- Branded uniform
- Ongoing Health & Safety and new skills training
- Company Pension
- 20 days holiday, plus bank holidays
We are an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Drainage Engineer in Carlisle employer: Metro Rod
Metro Rod Cumbria is an exceptional employer, offering a supportive work culture that prioritises employee development and safety. With competitive salaries, ongoing training opportunities, and a comprehensive benefits package including a company van and pension, we ensure our Drainage Engineers thrive in their roles while serving high-profile clients across various sectors in the Carlisle area. Join us to be part of a fast-growing team dedicated to maintaining quality service and customer satisfaction for over thirty years.
StudySmarter Expert Advice🤫
We think this is how you could land Drainage Engineer in Carlisle
✨Tip Number 1
Network like a pro! Reach out to your connections in the drainage and civils industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with high-pressure water jetting or CCTV surveys, make sure to highlight that in conversations. Practical knowledge is key in this field!
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Reach out directly to companies like Metro Rod through our website. Express your interest and ask about potential openings.
✨Tip Number 4
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss specific drainage issues and how you would tackle them. Confidence and expertise go a long way!
We think you need these skills to ace Drainage Engineer in Carlisle
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in reactive drainage and civils repairs. We want to see how your skills match up with what we do at Metro Rod, so don’t be shy about showcasing your relevant expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about drainage engineering and how you can contribute to our team. Keep it friendly and professional – we love a good personality!
Show Off Your Customer Service Skills:Since we pride ourselves on exceptional customer service, make sure to mention any experience you have in this area. Whether it’s dealing with clients or working in a team, let us know how you’ve gone the extra mile!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Metro Rod
✨Know Your Drainage Systems
Make sure you brush up on your knowledge of drainage systems and fault finding. Be prepared to discuss specific examples from your past experience where you've successfully diagnosed and resolved drainage issues. This will show that you have the technical expertise they’re looking for.
✨Showcase Your Customer Service Skills
Since providing exceptional customer service is key for this role, think of instances where you've gone above and beyond for a client. Be ready to share these stories during the interview to demonstrate your commitment to customer satisfaction.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving skills in real-time scenarios. They might ask how you would handle a specific drainage issue or what steps you’d take during a high-pressure situation. Practising these types of questions can help you feel more confident.
✨Understand the Company Culture
Research Metro Rod and its values. Understanding their commitment to quality service and customer satisfaction will help you align your answers with their expectations. Showing that you resonate with their mission can set you apart from other candidates.
