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- Tasks: Clear and maintain drains, operate high-pressure water jetting equipment, and provide top-notch customer service.
- Company: Join Metro Rod, a trusted name in drain maintenance with over 30 years of experience.
- Benefits: Enjoy competitive salary, discounts at popular retailers, company pension, and 20 days holiday.
- Why this job: Be part of a growing team that values your skills and offers personal development opportunities.
- Qualifications: Experience in drainage, problem-solving skills, and a positive attitude are essential.
- Other info: Flexible hours and on-call duties mean no two days are the same!
The predicted salary is between 22000 - 28000 £ per year.
Metrorod Birmingham offers a salary of £26,000 - £32,000 DOE per annum plus benefits, on-call & overtime. Full time, permanent positions are available.
Metro Rod works with various companies in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 60 franchisees with geographical coverage across the UK. We have been clearing and unblocking drains for more than thirty years and we pride ourselves on our reputation for quality service and customer satisfaction.
What does it entail?
- Carrying out a range of services associated with the cleaning, clearance, repair and maintenance of our customers’ drains
- Operation of High-Pressure Water Jetting Equipment in line with rigorous safety standards
- Carrying out surveys
- Providing an exceptional standard of customer service and technical expertise
- Accurately recording work/job details via a range of bespoke internal/client systems and applications
- Communicating effectively with high profile commercial and domestic clients and Metro Rod Support Centre colleagues to ensure excellent customer service is provided at all times
- Being part of an on-call rota to help service our clients 24/7 / 365 days a year
What we expect from you:
- High pressure water jetting and confined spaces experience
- Surveying experience
- Minimum 2 years’ experience in domestic & commercial drainage
- Excellent problem-solving ability with sound technical knowledge
- Have a positive, flexible, can-do attitude
- Want to be part of a growing and progressive business
- Be willing to work some unsociable hours
- Full UK driving licence
- Must live in the Birmingham area
What You Will Receive:
- Personal development
- Branded uniform
- Ongoing Health & Safety and new skills training
- Benefits scheme including discounts at various retailers
- Company Pension
- 20 days holiday, plus bank holidays
Drainage Engineer in Birmingham employer: Metro Rod
Contact Detail:
Metro Rod Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drainage Engineer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to folks in the drainage and plumbing industry, especially those connected to Metro Rod. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience with high-pressure water jetting or surveying, make sure to highlight that in conversations. We want to see how you can bring your expertise to the table.
✨Tip Number 3
Be ready for a chat! When you apply through our website, prepare for a potential phone interview. Brush up on your problem-solving examples and customer service experiences to impress us.
✨Tip Number 4
Stay flexible! Being part of an on-call rota means you might need to work odd hours. Show us you’re adaptable and ready to jump in whenever needed – it’s a big plus in our book!
We think you need these skills to ace Drainage Engineer in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Drainage Engineer role. Highlight your experience with high-pressure water jetting and any surveying you've done. We want to see how your skills match what we're looking for!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled tricky drainage issues in the past. We love a good problem-solver, so let us know how you’ve used your technical knowledge to get the job done!
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, especially since you'll be dealing with clients. Make sure we can easily see why you're a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Metro Rod
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to drainage systems and high-pressure water jetting. Familiarise yourself with common issues and solutions in the industry, as well as the specific services offered by Metro Rod. This will show that you're not just interested in the job, but that you understand the field.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully tackled drainage problems or provided exceptional customer service. Think about how you can demonstrate your ability to think on your feet and adapt to challenging situations, as this is crucial for a role that involves reactive maintenance.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, such as dealing with an unhappy client or a tricky drainage issue. Practise your responses to these scenarios, focusing on how you would maintain professionalism and ensure customer satisfaction while resolving the problem.
✨Understand the Company Culture
Research Metro Rod's values and their approach to customer service. Be prepared to discuss how your own work ethic aligns with their commitment to quality service and customer satisfaction. Showing that you fit into their culture can give you an edge over other candidates.
