At a Glance
- Tasks: Review CCTV footage, conduct site surveys, and liaise with customers daily.
- Company: Join a fast-growing company with over 40 years of experience in drainage services.
- Benefits: Enjoy competitive salary, 28 days holiday, and ongoing training opportunities.
- Other info: Be part of a fantastic work culture with excellent career growth potential.
- Why this job: Make a real impact in a dynamic environment while developing your skills.
- Qualifications: Experience in drainage and strong admin/customer service skills required.
The predicted salary is between 30000 - 40000 € per year.
Job Summary
30-40 hours per week. Salary negotiable depending on experience, plus benefits.
Metro Rod works with the likes of Equans, Amey, Aldi, Mitie, Greggs, McDonalds, Wetherspoons and many more in FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. The company has been around for over 40 years, is fast-growing, dynamic and part of an ever-expanding group franchise brands.
Company founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services. The services are delivered largely on a reactive basis across the UK by over 60 franchisees. We have been clearing and unblocking drains for more than thirty years and pride ourselves on quality service and customer satisfaction. Major companies and leading high-street names trust us. Within the Waste & Water Services Division of Franchise Brands, we also operate Willow Pumps and Filta, focusing on sewage pumps and commercial kitchen solutions – a one-stop shop for water & waste.
Position: Technical Manager – Metro Rod Merseyside – Bootle, Permanent, office based.
Responsibilities:
- Review CCTV footage and compile relevant reports.
- Carry out site surveys.
- Compile further recommendations from our vision system after a reactive job and when further work is suggested.
- Liaise with customers and engineers on a daily basis.
- Organise and order any equipment required for the work.
- Use the in-house system to log all jobs, quotes and relevant information and maintain this information on an ongoing basis.
- Manage paperwork for financial and compliance requirements.
- Ensure any SLA’s are adhered to.
- Prepare site plans (training can be given).
Qualifications:
- Someone from a drainage background who would like to move into an office-based role and who also has a good level of admin/customer service skills.
- Experience with CCTV and drainage surveys.
- Experience providing quotes.
- Knowledge of office management systems and procedures.
- Strong administration and IT skills – using Microsoft packages.
- Excellent time management and prioritisation skills.
- Attention to detail.
- Excellent written and verbal communication skills.
- Strong organisational skills with the ability to multi-task.
- Ability to work within a fast-paced environment.
Benefits:
- Ongoing Health & Safety and new skills training.
- Sodexo benefits scheme.
- 28 days holiday including bank holidays.
- Training and development.
- Part of a fantastic work culture.
Technical Manager - drainage employer: Metro Rod Newport & Hereford
Metro Rod is an exceptional employer, offering a dynamic work environment in Bootle where employees can thrive in their careers. With over 40 years of experience, the company prioritises employee growth through ongoing training and development opportunities, alongside a supportive work culture that values quality service and customer satisfaction. Enjoy competitive benefits, including a comprehensive health and safety training programme and a generous holiday allowance, making it a rewarding place to build your future.
Contact Detail:
Metro Rod Newport & Hereford Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Technical Manager - drainage
✨Tip Number 1
Network like a pro! Reach out to your connections in the drainage and facilities management sectors. You never know who might have a lead on a Technical Manager role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of CCTV and drainage surveys, and be ready to discuss your experience with customer service and admin tasks. Show them you’re the perfect fit for the fast-paced environment at Metro Rod.
✨Tip Number 3
Don’t forget to showcase your organisational skills! Bring examples of how you’ve managed multiple tasks or projects in the past. This will help demonstrate that you can handle the demands of the Technical Manager position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Metro Rod team.
We think you need these skills to ace Technical Manager - drainage
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your drainage background and any relevant admin or customer service skills to show us you're a great fit for the Technical Manager role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you want to join Metro Rod and how your experience aligns with our needs. Be specific about your familiarity with CCTV and drainage surveys, and let your personality shine through!
Show Off Your Communication Skills:Since excellent written communication is key for this role, make sure your application is clear and concise. Double-check for any typos or errors, as attention to detail is something we value highly at StudySmarter.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Metro Rod Newport & Hereford
✨Know Your Drainage Stuff
Make sure you brush up on your drainage knowledge, especially regarding CCTV and site surveys. Be ready to discuss your past experiences and how they relate to the role of Technical Manager. This will show that you’re not just familiar with the technical aspects but also passionate about the field.
✨Show Off Your Admin Skills
Since this role involves a lot of paperwork and using office management systems, be prepared to talk about your admin experience. Highlight any specific software you’ve used and how you’ve managed tasks in a fast-paced environment. This will demonstrate your organisational skills and attention to detail.
✨Communicate Like a Pro
Excellent communication is key in this role, so practice articulating your thoughts clearly. Think about examples where you’ve successfully liaised with customers or engineers. This will help you showcase your verbal and written communication skills during the interview.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with questions about the company culture, training opportunities, and what success looks like in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
