At a Glance
- Tasks: Lead and develop evening and night teams to deliver exceptional customer service.
- Company: Metro Rod Newport & Hereford, a leader in customer service excellence.
- Benefits: Competitive benefits including annual leave, pension, and employee discounts.
- Other info: Opportunity for growth in a supportive and customer-focused environment.
- Why this job: Join a dynamic team and make a difference during non-standard hours.
- Qualifications: Strong supervisory experience and excellent coaching skills required.
The predicted salary is between 30000 - 40000 £ per year.
Metro Rod Newport & Hereford is seeking an Out of Hours Contact Centre Supervisor to lead and develop evening and night teams. This role focuses on delivering exceptional customer service during non-standard hours while managing team performance and resource allocations effectively.
The ideal candidate will have strong supervisory experience, excellent coaching skills, and a customer-focused mindset.
The company offers competitive benefits including annual leave, pension, and employee discounts.
Out of Hours Contact Centre Lead - Weekends & Nights in Macclesfield employer: Metro Rod Newport & Hereford
Metro Rod Newport & Hereford is an excellent employer, offering a competitive salary and a supportive work culture that prioritises employee development and safety. With opportunities for training and growth in the dynamic field of drainage engineering, you will be part of a dedicated team committed to delivering exceptional service across the UK, all while enjoying the benefits of working in a company that values its employees and their contributions.
Contact Details:
Metro Rod Newport & Hereford Recruitment Team
