At a Glance
- Tasks: Support national accounts and enhance customer experience through data analysis and training.
- Company: Join Metro Rod LTD, a leader in customer service excellence.
- Benefits: Full-time role with opportunities for growth and development.
- Other info: Dynamic team environment focused on high standards of service.
- Why this job: Make a real difference in customer satisfaction and drive continuous improvement.
- Qualifications: Proactive attitude and strong analytical skills required.
The predicted salary is between 28000 - 35000 £ per year.
Metro Rod LTD in Tytherington, Macclesfield, is seeking a proactive Digital Customer Experience Administrator to join the team.
This full-time role supports national accounts, monitors customer portals, and drives performance across franchisees and engineers to maintain high standards of service.
You will analyse data, generate reports, and deliver training on processes to enhance customer experience and drive continuous improvement across the business.
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Digital Customer Experience Coordinator in Macclesfield employer: Metro Rod Newport & Hereford
Metro Rod Newport & Hereford is an excellent employer, offering a competitive salary and a supportive work culture that prioritises employee development and safety. With opportunities for training and growth in the dynamic field of drainage engineering, you will be part of a dedicated team committed to delivering exceptional service across the UK, all while enjoying the benefits of working in a company that values its employees and their contributions.
Contact Details:
Metro Rod Newport & Hereford Recruitment Team
