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- Tasks: Join us in cleaning and maintaining drains while providing top-notch customer service.
- Company: Metro Rod, a trusted leader in drain clearance and maintenance since 1983.
- Benefits: Competitive salary, overtime pay, company van, and discounts at popular retailers.
- Why this job: Be part of a growing team making a real difference in the community.
- Qualifications: Experience in high-pressure water jetting and commercial drainage required.
- Other info: Enjoy personal development opportunities and a supportive work environment.
The predicted salary is between 30000 - 37000 £ per year.
To cover Devon area
Salary up to £30,000 - £37,000 plus overtime and on-call.
Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 60 franchisees with geographical coverage across the UK. We’ve been clearing and unblocking drains for more than thirty years and we’re proud of our reputation for quality service and customer satisfaction. Major companies and leading high street names trust us to deal with all their regular drain maintenance and we’ll bring the same high standards of service to tackle your drain blockage.
Within the Waste & Water Services Division of Franchise Brands, is also Willow Pumps and Filta. Two expanding businesses that focus on sewage pumps and commercial kitchen solutions. Together, the brands provide a complete one-stop shop for keeping water and waste flowing.
Responsibilities:
- Carrying out a range of services associated with the cleaning, clearance, repair and maintenance of our customers’ drains
- Operation of High-Pressure Water Jetting Equipment in line with rigorous safety standards
- Carrying out surveys
- Providing an exceptional standard of customer service and technical expertise
- Accurately recording work/job details via a range of bespoke internal/client systems and applications
- Communicate effectively with high profile commercial and domestic clients and Metro Rod Support Centre colleagues to ensure excellent customer service is provided at all times
- Being part of an on-call rota to help service our clients 24/7 / 365 days a year. This would be one week in four—variable according to business needs
What experience do we look for?
- High pressure water jetting experience
- Surveying experience
- Minimum 2 years’ experience in commercial drainage
- Excellent problem-solving ability with sound technical knowledge
- Have a positive, flexible, can-do attitude
- Want to be part of a growing and progressive business
- Be willing to work some unsociable hours
- Full UK driving licence
- Must live in the Devon area
What will you receive?
- Personal development
- Door to door overtime
- Company van and fuel card
- Branded uniform
- Ongoing Health & Safety and new skills training
- Benefits scheme including 4% off at Tesco, 8% off at ASOS, 8% off at Just Eat, 10% off at Pizza Hut, 10% off at Green King and many more
- Company Pension
- 20 days holiday, plus bank holidays
- Sunday working hours paid at double time
Drainage Engineer in Exeter employer: Metro Rod Newport, Hereford, & Gloucester
Contact Detail:
Metro Rod Newport, Hereford, & Gloucester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drainage Engineer in Exeter
✨Tip Number 1
Network like a pro! Reach out to folks in the drainage industry, attend local events, or join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got high-pressure water jetting or surveying experience, make sure to highlight that in conversations. Be ready to share specific examples of how you've tackled challenges in past roles.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies like Metro Rod and express your interest. A friendly email or call can go a long way in making you stand out.
✨Tip Number 4
Keep it flexible! The drainage industry can be unpredictable, so show that you’re willing to work unsociable hours if needed. This can really impress potential employers and show your commitment to the role.
We think you need these skills to ace Drainage Engineer in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in drainage and high-pressure water jetting. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Drainage Engineer role. Share your passion for customer service and any specific experiences that demonstrate your technical expertise.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and experiences. This helps us see your potential quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Metro Rod Newport, Hereford, & Gloucester
✨Know Your Stuff
Make sure you brush up on your high-pressure water jetting and surveying experience. Be ready to discuss specific projects you've worked on, the challenges you faced, and how you solved them. This will show that you have the technical knowledge they’re looking for.
✨Customer Service is Key
Since this role involves a lot of client interaction, think of examples where you provided exceptional customer service. Prepare to share how you handled difficult situations or complaints, as this will demonstrate your problem-solving skills and positive attitude.
✨Be Ready for On-Call Questions
They’ll want to know if you’re comfortable with being part of an on-call rota. Think about your availability and be honest about your flexibility. Showing that you’re willing to go the extra mile will make a great impression.
✨Dress the Part
Even though it’s a practical job, showing up in smart attire can set a positive tone. It shows respect for the interview process and indicates that you take the opportunity seriously. Plus, it helps you feel more confident!
