Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support a busy engineering depot by managing schedules and administration tasks.
- Company: Join Metro Rod, a dynamic leader in drain maintenance with over 40 years of experience.
- Benefits: Enjoy discounts at popular retailers, 28 days holiday, and ongoing training opportunities.
- Why this job: Be part of a fast-paced team making a real impact in the engineering sector.
- Qualifications: Experience in administration and customer service, ideally in a blue-collar environment.
- Other info: Great work culture with opportunities for personal and professional growth.
The predicted salary is between 27000 - 30000 £ per year.
£27,000-£30,000 DOE Plus Benefits
Metro Rod works with major companies in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Despite having been around for over 40 years, we are a fast-growing and dynamic business and part of an ever-expanding group Franchise Brands.
Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 60 franchisees with geographical coverage across the UK. We’ve been clearing and unblocking drains for more than thirty years and we’re proud of our reputation for quality service and customer satisfaction.
We are looking for an experienced Administrator to join our busy office based in East Kilbride. The role would suit someone who has worked within a busy office environment, where a ‘roll your sleeves up’ approach has been a given. You will have the opportunity to liaise daily with internal and external customers, and will be involved in a variety of duties supporting this small but busy office.
What does it entail?
- Experience working within a fast-paced blue-collar environment
- Strong administration and customer service skills
- Confidence in managing challenging relationships
If successful, you will be part of a team responsible for the smooth-running of a busy engineering depot. Working day to day with our Engineers, you will help keep them organised by scheduling work and dealing with the relevant administration involved. You will work closely with your colleagues and external customers (domestic and commercial) to provide a first-class service. This role requires someone who is confident in working with engineers (or similar) as well as managing internal and external relationships.
What do we look for?
- Proven experience within administration and customer service - ideally within a construction, engineering or similar blue-collar environment
- Knowledge of office management systems and procedures
- Strong administration and IT skills – using Microsoft packages
- Excellent time management skills and the ability to prioritise work
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Strong organisational skills with the ability to multi-task
- Ability to cover some on-call work (consists of manning the phone between 5pm and 7pm some weekdays and some sporadic weekends)
What will you get?
- Ongoing Health & Safety and new skills training
- Benefits scheme including discounts at various retailers
- 28 days including bank holidays
- Training and development
- Part of a fantastic work culture
Operations Coordinator in East Kilbride employer: Metro Rod Newport, Hereford, & Gloucester
Contact Detail:
Metro Rod Newport, Hereford, & Gloucester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator in East Kilbride
✨Tip Number 1
Get to know the company inside out! Research Metro Rod and its services, especially in the sectors they operate in. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to administration and customer service. Think about examples from your past experiences that showcase your skills, especially in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Metro Rod family!
We think you need these skills to ace Operations Coordinator in East Kilbride
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Coordinator role. Highlight your experience in administration and customer service, especially in fast-paced environments. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that relate to the job description and show us your enthusiasm for working with Metro Rod.
Show Off Your Skills: Don’t hold back on showcasing your strong administration and IT skills. If you’ve got experience with Microsoft packages or office management systems, let us know! We love seeing candidates who can hit the ground running.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and it helps us keep everything organised. Plus, we can’t wait to see your application come through!
How to prepare for a job interview at Metro Rod Newport, Hereford, & Gloucester
✨Know Your Stuff
Before the interview, make sure you understand Metro Rod's services and their client base. Familiarise yourself with the company’s history and its role in the waste and water services sector. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Skills
Be ready to discuss your previous experience in administration and customer service, especially in a fast-paced environment. Prepare specific examples of how you've managed challenging relationships or solved problems in the past. This will demonstrate your ability to thrive in a busy office setting.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the team you'll be working with. Inquire about the day-to-day responsibilities or how success is measured in the position. This not only shows your enthusiasm but also helps you gauge if the job is the right fit for you.
✨Dress the Part
While the role is in a blue-collar environment, it’s still important to present yourself professionally. Opt for smart-casual attire that reflects your respect for the interview process. First impressions matter, and looking polished can set a positive tone for the conversation.
